In Opinion 19-02, the Office of Inspector General declares its support o allowing drug manufacturers to temporary loan smartphones to low-income patients who are prescribed antipsychotic digital medications. A sensor is embedded in the medication, and once taken, transmits a signal to a patch worn by the patient. The patch records ingestion of medication, rest and activity levels, and uploads the data to a smartphone app via Bluetooth. The patient has the ability to add more detailed information (moods, sleep quality) to the app, and then the app syncs with secure, cloud-based data banks.
Alison Bowles, LMHC shares from her experience as an online counselor treating couples and those struggling with anxiety and depression.
The TeleMental Health Training Certificate (THTC) is awarded to dedicated telemental health clinicians who have successfully completed the full THTC program. The TeleMental Health Training Certificate (THTC) program provides evidence-based, advanced, and comprehensive training which prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology. The target audience for this program is any behavioral health professional, including but not limited to, counselors, social workers, marriage and family therapists, psychologists, physicians, nurses, and chaplains.
There are several other terms used for TeleMental Health such as E-Psychology, Technology Assisted Social Work, Web-Based, Virtual, Distance Counseling, Telebhavioral Health, Telehealth, TeleMedicine, Online Counseling, Skype Counseling, and Tele-Therapy.
Clinicians who have earned the THTC take special consideration of their clients' privacy as it relates to the use of technology, and the needed effort to ensure that they remain up-to-date on the best practices of providing services remotely.
The THTC certificate requires completing all of the following courses:
The THTC alumni have awarded our program with the top ratings for its high-quality content, delivery, instructor, and customer service.
In this interview, Dr. Becky Clark shares how she uses video conferencing to overcome barriers to access for those with hearing loss.
The Office of Inspector General is recommending that the Centers for Medicare & Medicaid Service (CMS) more closely review telehealth claims for adherence to requirements and offer education to providers to increase awareness of those requirements.
Learn from our interview of Elizabeth (Liz) Grady, LPC, LPCS, DCC from eSupport, PLLC https://www.esupportcounseling.com/ Liz and her colleagues noticed a need for online counseling and clinical supervision in North Carolina and have worked to fill that need. Liz shares how she prepared for, implemented, and succeeded at providing these important services.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
An external PCI compliant payment gateway handles all CC transactions.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, It won't affect the user's experience .
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By emailing us
• By calling us
• By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
261 South Pearl Street
Canandaigua, NY 14424
Expand your practice with TeleMental Health!
Earn your TeleMental Health Training Certificate (THTC)
Raymond Barrett, CEO, LMHC, LPC, is an expert telemental health consultant and instructor. He has assisted many organizations with creating, launching, and enhancing their telehealth programs, developed several courses on telemental health, and provided speaking engagements nationwide. Consultation clients and trainees find Ray to be very approachable, available, and knowledgeable. As a clinician, Ray has extensively provided telemental health counseling services in private practice, for facilities, and an EAP program.
Raymond Barrett created Telehealth Certification Institute LLC in May of 2014 with the goals of providing behavioral health providers with the consultation and training they need. Providing telemental health allows them to reach more clients, expand their practice, and give more people access to mental healthcare.
In its six years, Telehealth Certification Institute has expanded to providing telehealth consultations to several different organizations and more than a dozen courses. These courses include training for the telehealth novice, the experienced practitioner, and everyone in between. Students and trainees have the option to participate in Live-webinars, On-site Courses, and Online Self-study Courses. Telehealth Certification Institute has trained over nine thousand clinicians (and counting!), and consistently receives top scores in participant course evaluations.
Due to increased public and governmental interest in telehealth, monetary grants are often available for universities, hospitals, and other organizations to provide their members training in telehealth services. Telehealth Certification Institute participated as a service provider for grant awardees, evaluation, providing consultation, project management, and staff training. Grants for telemental health help increase clinicians' competency in telehealth and overcome barriers to access.
CEUs for Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693. Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. Approval renewal date: 4/30/19
Social Worker CEUs:Telehealth Certification Institute, LLC, #1609, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Telehealth Certification Institute, LLC maintains responsibility for the program. ASWB Approval Period: 05/02/2018 – 05/02/2021. Social workers should contact their regulatory board to determine course approval for continuing education credits.