How COVID-19 is Changing the World of Online Counseling

You may have been an early adopter of telehealth services; perhaps you thought that you would never provide care from a distance; or maybe you fall somewhere in the middle. The fact of the matter is that in the midst of the COVID-19 pandemic - we have all been forced into becoming distance providers.

Questions you may have asked yourself: Am I allowed to provide telehealth services? Can I deliver those services competently and ethically? Will I be able to follow the constantly changing regulations?

Ray Barrett met with Dee Wagner, LPC, BC-DMT, and expert on Stephen Porges' polyvagal theory to discuss the implications of the forced use of technology during the COVID-19 pandemic and how the increased and continued use of technology will affect clinicians and clients.

Learn from an expert on how to market your teletherapy services and how to create an attention-grabbing provider profile that connects with those in need of your services.  Raymond Barrett, CEO of Telehealth Certification Institute, interviewed Clay Cockrell, a leading expert on these topics. 

 

What can you expect from a consultation session?


Private consultation with Ray Barrett is an opportunity for you -or your group- to seek specific guidance on the topics you want to discuss telehealth services. You may have just finished training and haven’t begun to provide distance services or perhaps you have the foundation for your telepractice but need help evaluating your current systems. Regardless of where you fit on the spectrum as a telemental health provider, consultation is a unique opportunity for you to set the agenda and clear goals for what you want to take away from your session with Ray.

Dollars with CARES Act written on it

March 27, 2020, is the date that the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was passed. The CARES Act is a $2 trillion stimulus package and designates emergency funding for topics such as healthcare, state funding, and overall relief. 

What immediate impact does the CARES Act have on healthcare during the period of the COVID-19 emergency?

 

On March 20, 2020, Ray had an opportunity to catch up with Suzanne Gavin, a Licensed Clinical Social Worker, a Nationally Certified Custody Evaluator, and a Nationally Certified Parenting Coordinator.
What caught Ray’s attention, and the attention of other clinicians is her honest breakdown of her transition (and the related anxieties) to what she referred to as a mandated telemental health practice.

Ray Barrett recently met with Mei Kwong, the Executive Director at CCHP, Center for Connected Health Policy to discuss recent regulation changes pertaining to the COVID-19 epidemic.

Pen on pad of paper

March 2020 marked the release of the 21st Century Cures Act: Interoperability, Information Blocking, and the ONC Health IT Certification Program Final Rule by the Department of Health and Human Services (HHS). This has been a five-year process and a promise for improvement and progress in the United States health care system.

In December 2016, the Office of the National Coordinator for Health IT (ONC’s) Cures Act was signed into law by Congress and has been under revision so that the newly issued Final Rule supports modern-day technology. The Cures Act is designed to accelerate medical product development, information innovation and advancements in access to patient information. A goal of the Cures Act is to establish the means by which the market takes the lead and drives development – to not wait on legislation and regulations in order to make improvements.

Man writing on paper

H.R. 6074 (“Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020”) is an $8.3 billion COVID-19 funding package that was signed into law on March 6, 2020, to address issues that arise during the coronavirus public health emergency. H.R.6074 includes a provision to temporarily lift restrictions and implement the wider use of telehealth services by Medicare beneficiaries.

The training was very informative, there was more in-depth information to the details of privacy and HIPAA on an electronic level that I was not aware of. The more technological part of it was new information to me.
Nellie Decker
Therapist II / Yakama Nation Behavioral Health
Amazing and relevant information conveyed over excellent format. This is a professional organization worth joining.
Summer Allan Wilson LCSW-S; Nationally Certified TFCBT
Pediatric Psychotherapist / East Texas Family Guidance Center
Vey helpful and user friendly. Most importantly informative. Very good information to enhance an individual's practice.
La Keicia Boyd
Licensed Professional Counselor / Private Practice
The training was well structured and presented by a knowledge individual. Information shared in the training was useful, clear, and concise and can easily be incorporated into future practice techniques.
Dora Falls
LPC, MAC Private Practice - / Private Practice
Educational and informative content that was easy to follow and comprehend.
Scott Lipp, Ph.D., LMHC, LAC, NCC
Licensed Mental Health Counselor; Adjunct Professor / Greater Things, LLC; Florida Atlantic University
This was quite beneficial. You explained well at a comfortable pace and you provided sufficient details for me to develop an Emergency Management Plan. Thank you!
Dr. STEPHEN KIURI GITONGA
Necessary technological guidance!
Frances D Murdock
The course was so informative and I was glued to my screen for the entire duration. I received so much knowledge concerning ethics in telehealth and I am greatly encouraged to read about all the standards and policies that pertain to my practice. Thank you!
Bridgette Nalumu
Public health consultant / Green and Purple Consultancy Network
Great, course. Really helped me during this challenging time to connect with students.
Priscilla Robinson
School Counselor / Baltimore County Public Schools
It was one of the best courses I’ve attended; clear, well-structured, creative, transparent and professional! Bravo.
Elizabeth Tramonte, PsyD
Private Practitioner / Elizabeth Tramonte PC
This course was very interesting and allowing me to understand the way telementalhealth services need to work correctly.
Patricia A Hill
Mental Health Counselor II and LCDC, MAC / Central County Services
This course is providing me with valuable information that will be helpful in providing competent and effective services for clients.
Nancy Sweet-Holp, LMSW
Therapist / Liberty House of Albany
Very well done. Encourages active engagement in telemental health process while guiding effectively.
Chris Brotherton
Marriage and Family Therapist / Addiction Counselor / Brotherton Counseling LLC
Thank you for an informational, relevant course to help me obtain my TMH certificate. Excellent presentation.
Tomica Horton
counselor/therapist / Jodi Province Counseling Services
Courses were very informative! Extremely helpful!
Carron D. Alexander
LPC / Premier Counseling Services
Very informative. I learned things that I wasn't aware of about state laws!
Tamara Coleman
Counselor / Tamara Coleman Counseling LLC
This course is more comprehensive than all the other HIPAA courses I've taken combined.
Michelle R. Gould, LMHC
Mental Health Counselor
Easily one of the best online or in-person workshops I have ever attended. The information was unbelievably relevant to current practice with our students doing e-learning and having to provide online therapy and support. Thank you so much for this workshop and the information.
Vincent Amador
School Psychologist / Thornridge High School
Brillant concept and a great way to support counselors as they transition into on-line therapy/services.
Bianca Abrams
License Professional Counselor / The Wellness Institute of Atlanta
This course was extremely helpful understanding the legal requirements for interstate telehealth counseling.
Donald Kirk Henderson
Licensed Professional Counselor / Milestone Family Resources
This course was very informative and very relevant to today's telehealth practices!
Keith Ayson
Housing Case Manager / Bridgeways

The course was very detailed and informative. It covered everything that is necessary to work with Tele mental health.

Cynthia Allison
Mental health Counselor / Friendly Therapy LLC
Very informative training, instruction was clear and easy to follow
Jill Bogan-El
Therapist
I really gained a deeper understanding of Telehealth. I think this course helps pave the way for success in our field. This was very convenient. I am so blessed to take a course like this during the crisis we are facing as a nation. This course really helps me perform at a high level for my job. THANKS!!!!!!!
Jackie Tanna
Therapist / Region One Mental Health
I took the Board Certified-TeleMental Health Provider Training Certification Course in 2018, I feel so lucky to have found the TeleHealth Certification Institute. It's a top notch training center which has continued to provide me with tools and the knowledge to grow my private teletherapy practice. I recently participated in the TeleMental Health Preparedness Summit 2020 and was definitely not disappointed. The excitement and enthusiasm from the participants and TeleHealth Certification Institute staff is contagious. I've been inspired, since, to look into taking more courses, and joined their FaceBook group. I will likely join their consultation group in the near future. I don't believe there is another training institute out there that is as good as this one for everything telebehavioral health. Thank you Ray! You are a visionary!
Larissa Golloub, LCSW-R
Psychotherapist, solo practitioner / Larissa Golloub, LCSW
This course was eye opening and highlighted some definite areas for improvement to better address emergency management planning.
Nikkita Scott
Director of Counselling & Student Activities / Bbermuda College
Wonderful free training. Helpful discussion on how to aid clients in breaking out of the negative thought trap.
Jaime Wright
Very informative! Well organized! Takeaway- protect yourself- know your ethical code and standards/ be insured.
Brenda Staerker
Private practice / Thaxton Holistic Wellness
I learned a lot in this course and will put what I learned into practice when I move my home office space.
Raymond Corbo
Clinical Supervisor and Counselor / Redeemer Counseling Services