Telehealth Certification Institute

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Telehealth Billing: 2023 Update

Course for Telehealth Billing: 2023 Update
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$40.00 each


Online Self-Study
Downloadable e-book of course slides, a downloadable certificate of completion, and course video(s).


This course will give you the latest information about insurance billing and coverage for video and phone psychotherapy sessions, and what is believed to be coming in 2023.  Will clients lose telehealth coverage, and if so, how can we prepare?  This presentation will share what is known, help you formulate better questions for health plans, and dispel common myths and misconceptions.  This information is aimed at psychotherapists nationwide, both in- and out-of-network.  Recorded on December 3, 2022, this self-study offers 2 hours 51 minutes of instruction from billing expert, Barbara Griswold.


  • A review of codes and modifiers for telehealth billing (and why assumptions can be dangerous.)
  • Will plans keep covering phone sessions, and out-of-network providers?
  • The best (and worst) place to find coverage info.
  • How is documentation different for telehealth sessions?
  • What if you give up your office?  What address do you use on claims?
  • Will you be paid less for telehealth sessions?
  • Can you work with a client in a different state? (The answer may surprise you!)
  • Will insurance cover interstate practice?
  • What ALL therapists should be thinking about now to avoid treatment interruptions.


  1. Course Slides
  2. "Checking Coverage: 12 Essential Questions to Ask”
  3. “What to Ask a Plan When Giving Up Your Office or Practicing Across State Lines”

This is a non-interactive, self-study course.

Course Availability

From the time of registration, you have six months to access the coursework.

Learning Objectives

Upon completion of this training, professionals will be able to do the following:

  • Identify how insurance coverage of telehealth coverage is changing due to the COVID
  • Identify how to code and bill for telehealth sessions, to avoid claim denials and treatment
  • Name two ways telehealth session documentation is different from in-person sessions.
  • Identify legal considerations before providing therapy across state lines.


Barbara Griswold, LMFT

Barbara Griswold, LMFT, is author of “Navigating the Insurance Maze: The Therapist’s Complete Guide to Working with Insurance — And Whether You Should” (8th edition). Shhas taught hundreds of trainings and provides phone consultations to therapists nationwide about insurance, progress notes, and building a thriving practice.  Her mission is to help therapists feel as good about their business as they do about their clinical work.  She can be contacted here.

CE Hours

Credit Hours: This course does not offer CE credits, just 2 hours and 51 minutes of great content.

This is a non-interactive, self-study course.

How to Complete the Course and Earn Your Certificate

To receive your certificate of attendance you must complete the course in its entirety.

To complete an Online Self Study Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, complete all of the modules, complete and pass the post-test(s), and complete the course evaluation.

A grade of at least 80% or more is required to pass the post-test. Retaking the post-test is possible until the participant is able to pass the test.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can download or print your certificate of attendance by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate section, and clicking on the Certificate of Attendance link to either download it or print it.

Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.

Directions for completing a course can be found by clicking here.

Course Policies

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

Who Should Attend

This course is intended for clinicians who provide behavioral health services.

Teaching Methods

This is a non-interactive, self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.

This course was recorded 12/3/22

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