Telehealth Explorer

Comprehensive Resources for Clinicians, Clients, and Patients

 

 

Select a Blog Topic

Core Competency Training for Telehealth Directors, Managers, and Coordinators

Professionally dressed woman looking at laptop

The COVID-19 pandemic has triggered a forceful period of transformation for the healthcare field, as economic pressures and safety concerns have intersected with medical and mental health needs. In response, healthcare organizations are pivoting to offer multi-layered treatment plans with a focus on telehealth.

Across the country, organizations have tasked telehealth directors, managers, or telemedicine program coordinators with implementing an ethical and practical telehealth transition plan. But directing a telehealth program is a complicated endeavor; few practices are prepared to effectively launch compliant, large-scale telehealth operations. Professionals in these roles need to understand the full scope of managing telehealth services (from strategy to implementation and evaluation). Learning about these competencies can help directors avoid pitfalls, maximize efficiency, invest in a long-term utilization plan, and increase satisfaction for customers and clinicians.

In response to this need, we’re offering a comprehensive and concise training by experienced telehealth directors covering all of the essential competencies. Our course for telehealth directors, telehealth managers, and telehealth coordinators teaches core principles, planning considerations, and operational guidelines to help transition to a telehealth format. This course addresses how to coordinate virtual visits between consultants and patients (in both remote and urban settings), how to select, purchase, and utilize telehealth technology, and discusses strategies used by successful telehealth programs. 

This course is for:

  • Telehealth/Telemedicine Directors, Managers, and Coordinators
  • Professionals Seeking Career Development
  • Those wanting to advance their careers in telehealth; launch telehealth services; and those who wish to improve their telehealth services.

Successful completion of this course (including passing a qualifying exam) grants you the TeleHealth Director and Coordinator Certificate (THDC).

Please feel free to call our friendly customer-support team if you have any questions about the TeleHealth Director/Manager and Coordinator Certificate Training Program at 585-687-8837.

Tagged under

Related items

More in this category: « Why Counselors Should Support the Interstate Compact for Portability The Practitioner’s Guide to Telehealth Etiquette »

Leave a comment

Make sure you enter all the required information, indicated by an asterisk (*). HTML code is not allowed.

back to top
Educational and informative content that was easy to follow and comprehend.
Scott Lipp, Ph.D., LMHC, LAC, NCC
Licensed Mental Health Counselor; Adjunct Professor / Greater Things, LLC; Florida Atlantic University
Courses were very informative! Extremely helpful!
Carron D. Alexander
LPC / Premier Counseling Services
Thank you for an informational, relevant course to help me obtain my TMH certificate. Excellent presentation.
Tomica Horton
counselor/therapist / Jodi Province Counseling Services
I took the Board Certified-TeleMental Health Provider Training Certification Course in 2018, I feel so lucky to have found the TeleHealth Certification Institute. It's a top notch training center which has continued to provide me with tools and the knowledge to grow my private teletherapy practice. I recently participated in the TeleMental Health Preparedness Summit 2020 and was definitely not disappointed. The excitement and enthusiasm from the participants and TeleHealth Certification Institute staff is contagious. I've been inspired, since, to look into taking more courses, and joined their FaceBook group. I will likely join their consultation group in the near future. I don't believe there is another training institute out there that is as good as this one for everything telebehavioral health. Thank you Ray! You are a visionary!
Larissa Golloub, LCSW-R
Psychotherapist, solo practitioner / Larissa Golloub, LCSW
Vey helpful and user friendly. Most importantly informative. Very good information to enhance an individual's practice.
La Keicia Boyd
Licensed Professional Counselor / Private Practice
It was one of the best courses I’ve attended; clear, well-structured, creative, transparent and professional! Bravo.
Elizabeth Tramonte, PsyD
Private Practitioner / Elizabeth Tramonte PC
Wonderful free training. Helpful discussion on how to aid clients in breaking out of the negative thought trap.
Jaime Wright
Necessary technological guidance!
Frances D Murdock
Amazing and relevant information conveyed over excellent format. This is a professional organization worth joining.
Summer Allan Wilson LCSW-S; Nationally Certified TFCBT
Pediatric Psychotherapist / East Texas Family Guidance Center
The training was well structured and presented by a knowledge individual. Information shared in the training was useful, clear, and concise and can easily be incorporated into future practice techniques.
Dora Falls
LPC, MAC Private Practice - / Private Practice
This course was extremely helpful understanding the legal requirements for interstate telehealth counseling.
Donald Kirk Henderson
Licensed Professional Counselor / Milestone Family Resources
This course was very interesting and allowing me to understand the way telementalhealth services need to work correctly.
Patricia A Hill
Mental Health Counselor II and LCDC, MAC / Central County Services
Very informative! Well organized! Takeaway- protect yourself- know your ethical code and standards/ be insured.
Brenda Staerker
Private practice / Thaxton Holistic Wellness
The course was so informative and I was glued to my screen for the entire duration. I received so much knowledge concerning ethics in telehealth and I am greatly encouraged to read about all the standards and policies that pertain to my practice. Thank you!
Bridgette Nalumu
Public health consultant / Green and Purple Consultancy Network
Great, course. Really helped me during this challenging time to connect with students.
Priscilla Robinson
School Counselor / Baltimore County Public Schools
This course was eye opening and highlighted some definite areas for improvement to better address emergency management planning.
Nikkita Scott
Director of Counselling & Student Activities / Bbermuda College

The course was very detailed and informative. It covered everything that is necessary to work with Tele mental health.

Cynthia Allison
Mental health Counselor / Friendly Therapy LLC
Brillant concept and a great way to support counselors as they transition into on-line therapy/services.
Bianca Abrams
License Professional Counselor / The Wellness Institute of Atlanta
Very well done. Encourages active engagement in telemental health process while guiding effectively.
Chris Brotherton
Marriage and Family Therapist / Addiction Counselor / Brotherton Counseling LLC
Very informative training, instruction was clear and easy to follow
Jill Bogan-El
Therapist
Easily one of the best online or in-person workshops I have ever attended. The information was unbelievably relevant to current practice with our students doing e-learning and having to provide online therapy and support. Thank you so much for this workshop and the information.
Vincent Amador
School Psychologist / Thornridge High School
This course is more comprehensive than all the other HIPAA courses I've taken combined.
Michelle R. Gould, LMHC
Mental Health Counselor
Very informative. I learned things that I wasn't aware of about state laws!
Tamara Coleman
Counselor / Tamara Coleman Counseling LLC
I learned a lot in this course and will put what I learned into practice when I move my home office space.
Raymond Corbo
Clinical Supervisor and Counselor / Redeemer Counseling Services
I really gained a deeper understanding of Telehealth. I think this course helps pave the way for success in our field. This was very convenient. I am so blessed to take a course like this during the crisis we are facing as a nation. This course really helps me perform at a high level for my job. THANKS!!!!!!!
Jackie Tanna
Therapist / Region One Mental Health
The training was very informative, there was more in-depth information to the details of privacy and HIPAA on an electronic level that I was not aware of. The more technological part of it was new information to me.
Nellie Decker
Therapist II / Yakama Nation Behavioral Health
This was quite beneficial. You explained well at a comfortable pace and you provided sufficient details for me to develop an Emergency Management Plan. Thank you!
Dr. STEPHEN KIURI GITONGA
This course is providing me with valuable information that will be helpful in providing competent and effective services for clients.
Nancy Sweet-Holp, LMSW
Therapist / Liberty House of Albany
This course was very informative and very relevant to today's telehealth practices!
Keith Ayson
Housing Case Manager / Bridgeways
❮
❯