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LGBTQIA+ Inclusion in Healthcare –
Fundamentals of Working With LGBTQIA+ Individuals

Enroll in the Online Self-Study and complete the training on your own schedule.
2 CE hours available for behavioral health clinicians completing the Online Self-Study.

Nearly 1 in 4 transgender individuals have avoided seeking needed health care due to fear of discrimination and mistreatment at their provider’s office because of their gender identity.  In 2021, 45% of LGBTQIA+ youth across the United States said they had “seriously considered” suicide, while 14% had made at least 1 attempt.  For trans youth, that number was much higher.  Yet, 1 in 4 LGBTQIA+ youth said that they have been unable to access behavioral health care during the pandemic.  As clinicians and health care providers, we must do better.  This course is training for health care professionals of all disciplines and across treatment settings who are looking to better support  LGBTQIA+ individuals accessing services.  This training will provide an overview of essential terms and concepts and will focus on how to combat health care disparities for this population by increasing competencies for staff in the areas of trans-affirming practices and LGBTQIA+ representation.

Completion of both of Christopher McLaughlin's courses offers participants the LGBTQIA+ Certificate.  You can enroll in the courses individually or as a bundle for a reduced price of $97.

Select each tab above to view specific details about this course

Nearly 1 in 4 transgender individuals have avoided seeking needed health care due to fear of discrimination and mistreatment at their provider’s office because of their gender identity. In 2021, 45% of LGBTQIA+ youth across the United States said they had “seriously considered” suicide, while 14% had made at least 1 attempt. For trans youth, that number was much higher. Yet, 1 in 4 LGBTQIA+ youth said that they have been unable to access behavioral health care during the pandemic. As clinicians and health care providers, we must do better. This course is training for health care professionals of all disciplines and across treatment settings who are looking to better support LGBTQIA+ individuals accessing services. This training will provide an overview of essential terms and concepts and will focus on how to combat health care disparities for this population by increasing competencies for staff in the areas of trans-affirming practices and LGBTQIA+ representation..

This course was recorded on October 13, 2022

Upon completion of this training, professionals will be able to do the following:

  • Define terms associated with LGBTQIA+ individuals.

  • Describe how Bias & Microaggression can impact clinical care of LGBTQIA+ individuals.

  • Respond to LGBTQIA+ patients with empathy and compassion and be best prepared to meet their identified health care needs.

Christopher McLaughlin, MSW, LCSW

Chris McLaughlin, MSW, LCSW, (he/him/his), is the Executive Director of the Maine Chapter of the National Association of Social Workers (NASW) and owner of Inspired Consulting Group, LLC. He obtained his BA in Psychology and his MSW from the University of Maine. Chris has spent more than 20+ years as a provider and a leader in behavioral health services for youth and families across a variety of clinical settings. Chris is an adjunct faculty member at the University of Maine and Husson University in Bangor.

Additionally, Chris served for four years on the Maine Board of Social Work Licensing and is a member of both the NASW and the Society for Social Work Leadership in Health Care (SSWLHC), where he is the current Maine Chapter President, and he is a member of the National Board. Chris holds additional certifications from Cornell University. Nationally, he was SSWLHC’s 2019 recipient of the Eleanor Clark Award and was named Health Care Social Worker of the Year in 2019 by the Maine Hospital Association and the Maine Chapter of the SSWLHC. In 2020, Chris was awarded the Alumni of the Year distinction from the University of Maine School of Social Work.

For organizations seeking further guidance on LGBTQ+ issues, Chris offers a consultation service to walk organizations through essential competencies that move them closer toward being LGBTQ+ affirming providers. You can learn more about Chris’ professional background and interests here.

Credit Hours: 

This course provides 2 credit hours

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2023

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 2 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2023

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, The Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This course qualifies for 90 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation. Participants have 6 months from registration to access and complete online self-study courses.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses and live webinars, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
This program was recorded October 13, 2022

You have six months to access online courses from the time of purchase.

Chris McLaughlin headshot

Christopher McLaughlin
MSW, LCSW

Chris McLaughlin, MSW, LCSW, (he/him/his), is the Executive Director of the Maine Chapter of the National Association of Social Workers (NASW) and owner of Inspired Consulting Group, LLC. He obtained his BA in Psychology and his MSW from the University of Maine. Chris has spent more than 20+ years as a provider and a leader in behavioral health services for youth and families across a variety of clinical settings. Chris is an adjunct faculty member at the University of Maine and Husson University in Bangor.

Additionally, Chris served for four years on the Maine Board of Social Work Licensing and is a member of both the NASW and the Society for Social Work Leadership in Health Care (SSWLHC), where he is the current Maine Chapter President, and he is a member of the National Board. Chris holds additional certifications from Cornell University. Nationally, he was SSWLHC’s 2019 recipient of the Eleanor Clark Award and was named Health Care Social Worker of the Year in 2019 by the Maine Hospital Association and the Maine Chapter of the SSWLHC. In 2020, Chris was awarded the Alumni of the Year distinction from the University of Maine School of Social Work.

For organizations seeking further guidance on LGBTQ+ issues, Chris offers a consultation service to walk organizations through essential competencies that move them closer toward being LGBTQ+ affirming providers. You can learn more about Chris’ professional background and interests here.

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