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Telehealth Certification Institute

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Mandated Reporter Training Certificate Program

Complete these five courses led by Dr. Kathryn Krase and earn the Mandated Reporter Training Certificate (MRTC)

Up to 13 Ethics CE hours available for behavioral health clinicians completing each of the five online self-study courses

This 5-part certificate program offers 13 hours of expert-led, comprehensive instruction on the myriad of ethical and legal issues that professionals encounter as mandated reporters. Participants explore when (or if) to make "the call" with regard to social, racial, legal and ethical issues. The obligations and implications of reporting child neglect are covered in-depth over multiple courses included with this program. Professionals examine case studies that demonstrate the complications and ethical issues of being a mandated reporter.

The courses include:

  • Making the Tough Call: Exploring the Ethics of Mandated Reporting through the Lens of Racial & Social Justice
  • Exploring Ethical Obligations: Boundaries, Confidentiality and Mandated Reporting
  • Advanced Ethical Issues for Mandated Reporters of Child Maltreatment
  • Exploring Professional Responses to Child Neglect
  • Making the Tough Call: Legal & Ethical Issues Related to the Decision to Report Suspected Child Maltreatment


This program was recorded during separate webinar events with Dr. Kathryn Krase. Due to the specific focus of instruction for each event, some repetition of instructional material and exploration of case studies may occur.

Earning a certification, credential, or certificate in a specialty validates your knowledge and expertise and demonstrates your commitment to providing high-quality, evidence-based treatment. Upon completing the program, you'll receive your Mandated Reporter Training Certificate (MRTC) to be added to your existing credentials.

Enrollment in the 5-course bundle is available for a savings of $63

Mandated Reporter Training Certificate

Earning the Mandated Reporter Training Certificate (MRTC) requires completion of five courses. If you previously completed one or more of these courses, please contact our support team to inquire about completing the MRTC program.
Individual course information and registration is also available:

Making the Tough Call: Exploring the Ethics of Mandated Reporting through the Lens of Racial & Social Justice Self-Study

2 Ethics CEs

Course Description
Learning Objectives
Exploring Ethical Obligations: Boundaries, Confidentiality and Mandated Reporting Self-Study

3 Ethics CEs

Course Description
Learning Objectives
Advanced Ethical Issues for Mandated Reporters of Child Maltreatment Self-Study

3 Ethics CEs

Course Description
Learning Objectives
Exploring Professional Responses to Child Neglect Self-Study

2 Ethics CEs

Course Description
Learning Objectives
Making the Tough Call: Legal and Ethical Issues related to the Decision to Report Suspected Child Maltreatment Self-Study

3 Ethics CEs

Course Description
Learning Objectives

Select each tab above to view specific details about this course

This 5-part certificate program offers 13 hours of expert-led, comprehensive instruction on the myriad of ethical and legal issues that professionals encounter as Mandated reporters. Participants explore when (or if) to make "the call" with regard to social, racial, legal and ethical issues. The obligations and implications of reporting child neglect are covered in-depth over multiple courses included with this program. Professionals examine case studies that demonstrate the complications and ethical issues of being a mandated reporter.

The MRTC program consists of five self-paced online self-study courses that consist of recorded instruction, a post-test and a course evaluation.  Enrollment in the certificate program includes 5 self-study courses (which offer a total of 13 Ethics CEs) and the Mandated Reporter Training Certificate.

The courses include:

  1. Making the Tough Call: Exploring the Ethics of Mandated Reporting through the Lens of Racial & Social Justice
  2. Exploring Ethical Obligations: Boundaries, Confidentiality and Mandated Reporting
  3. Advanced Ethical Issues for Mandated Reporters of Child Maltreatment
  4. Exploring Professional Responses to Child Neglect
  5. Making the Tough Call: Legal & Ethical Issues Related to the Decision to Report Suspected Child Maltreatment

This program was recorded during separate webinar events with Dr. Kathryn Krase on 2/18/22, 8/12/22, 8/19/22, 9/9/22 and 12/16/22. Due to the specific focus of instruction for each event, some repetition of instructional material and exploration of case studies may occur.

Upon completion of the following courses, professionals will be able to:

Making the Tough Call: Exploring the Ethics of Mandated Reporting through the Lens of Racial & Social Justice

  • Explain the competing ethical and legal principles at play in the development of mandated reporting laws over time.
  • Explain the contributing factors related to racial disproportionality in the child welfare system.
  • Identify ethical/ moral and legal conundrums faced when making the decision to report.
  • Apply a framework to guide the process for considering racial and social justice when determining whether they are required to make a report to child protective services.

Exploring Ethical Obligations: Boundaries, Confidentiality and Mandated Reporting

  • Explain the ethical code provisions as they relate to practice with clients/patients at the micro and mezzo levels.
  • Describe the limitations on the relationships with clients, as outlined in relevant ethical codes.
  • Describe the expectations for keeping client information confidential in their professional practice.

Advanced Ethical Issues for Mandated Reporters of Child Maltreatment

  • Identify the ethical/ moral and legal conundrums faced when making the decision to report.
  • Apply a framework to guide the process of working with clients before making a report.
  • Apply a framework to guide the process of working with clients after making a report.
  • Demonstrate skills at collaborating with child protective services for the benefit of clients.
  • Demonstrate ways to advocate for improved child protective services systems.

Exploring Professional Responses to Child Neglect

  • Define child neglect.
  • Explain differences between different types of child neglect.
  • Explain considerations for determining when making a report to child protective services is required by law.

Making the Tough Call: Legal & Ethical Issues Related to the Decision to Report Suspected Child Maltreatment

  • Determine when making a report to child protective services is required by law.
  • Identify the ethical/ moral and legal conundrums faced when deciding to report.
  • Apply a framework to guide the process for deciding whether to make a report.

Kathryn Krase, Ph.D., J.D., M.S.W.

Kathryn Krase, Ph.D., J.D., M.S.W., Principal Consultant with Krase Consultant and founder of Making the Tough Call is an expert on the professional reporting of suspected child maltreatment. She has authored multiple books and articles on the subject. She has years of experience consulting with government and community-based organizations to develop policy & practice standards.

“Making the Tough Call” is a project of Krase Consulting. Kathryn S. Krase is the sole proprietor of both initiatives. Both Making the Tough Call and Krase Consulting are registered entities in New York State.

Credit Hours: 

This course provides 13 ethics credit hours

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2026

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing each of the five courses receive a total of 13 ethics continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2026

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, The Association for Addiction Professionals, provider #193104, effective 02/23/2021. Full attendance is required; no partial credit will be awarded for partial attendance. Please refer to individual courses for NAADAC CE specifics.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024 

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This course qualifies for 780 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificates of completion you must complete each  course in its entirety.  Each course offers an individual certificate of completion.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation. Participants have 6 months from registration to access and complete online self-study courses.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses and live webinars, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Participants are required to complete each of the five courses in the MRTC program by:

  1. attending to video instruction
  2. passing the post-test
  3. submitting an evaluation
  4. claiming the certificate of completion indicating CEs

When all courses have been completed, the Mandated Reporter Training Certificate (MRTC) can be accessed in the participants' course list, and completion verified in order to claim the MRTC.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed. There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.


This program was recorded 2/18/22, 8/12/22, 8/19/22, 9/9/22 and 12/16/22

You have six months to access online courses from the time of purchase.

Dr. Kathryn Krase headshot

Kathryn Krase
Ph.D., J.D., M.S.W

Kathryn Krase, Ph.D., J.D., M.S.W., Principal Consultant with Krase Consultant and founder of Making the Tough Call is an expert on the professional reporting of suspected child maltreatment. She has authored multiple books and articles on the subject. She has years of experience consulting with government and community-based organizations to develop policy & practice standards.

“Making the Tough Call” is a project of Krase Consulting. Kathryn S. Krase is the sole proprietor of both initiatives. Both Making the Tough Call and Krase Consulting are registered entities in New York State.

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