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The Road to Reconciliation: A Comprehensive Guide to Helping Your Clients Find Peace When Their Relationships Go Bad

Enroll in the Online Self-Study
3 CE Hours available for behavioral health clinicians

Every client you will see is likely to have hurt or been hurt by their loved ones. This is understandably true of most of those who come to see you for marriage counseling and trauma, but it’s also the case when the presenting problem is addiction or any other mental health condition. Then the focus of treatment may not be on the harm caused or suffered, but relationships need to be mended before recovery can be solid.

A break in a relationship can bring up many difficult questions for both the clinician and the client. Was the harm momentous, or is this much ado over nothing? Can the perpetrator’s complaints be taken seriously or does that give them ammunition to justify their actions? Are the victim and perpetrator in denial? Is the victim playing the victim? Is she forgiving too easily or making restitution impossible? Is he staying in the relationship out of co-dependency or authentic love? How can things be made right? Is it OK to confess a betrayal to someone ignorant of it? How can the client effectively demand an apology? How can they make an apology stick? What can be done when reconciliation is impossible? What does peace look like?

I hope to help you answer all those questions and more. This workshop describes a process of healing and potential forgiveness for anyone in a relationship affected by selfishness, violence, abuse, addiction, or betrayal; whether they are the victim, the perpetrator, or both. It guides participants on how to assess the damage done and recognize codependency and vindictiveness, blocking the way from injury to peace. It gives pragmatic advice on how to help clients find safety, assert needs, apologize, make amends, and promote change.

Select each tab above to view specific details of this course

Every client you will see is likely to have hurt or been hurt by their loved ones. This is understandably true of most of those who come to see you for marriage counseling and trauma, but it’s also the case when the presenting problem is addiction or any other mental health condition. Then the focus of treatment may not be on the harm caused or suffered, but relationships need to be mended before recovery can be solid.

A break in a relationship can bring up many difficult questions for both the clinician and the client. Was the harm momentous, or is this much ado over nothing? Can the perpetrator’s complaints be taken seriously or does that give them ammunition to justify their actions? Are the victim and perpetrator in denial? Is the victim playing the victim? Is she forgiving too easily or making restitution impossible? Is he staying in the relationship out of co-dependency or authentic love? How can things be made right? Is it OK to confess a betrayal to someone ignorant of it? How can the client effectively demand an apology? How can they make an apology stick? What can be done when reconciliation is impossible? What does peace look like?

I hope to help you answer all those questions and more. This workshop describes a process of healing and potential forgiveness for anyone in a relationship affected by selfishness, violence, abuse, addiction, or betrayal; whether they are the victim, the perpetrator, or both. It guides participants on how to assess the damage done and recognize codependency and vindictiveness, blocking the way from injury to peace. It gives pragmatic advice on how to help clients find safety, assert needs, apologize, make amends, and promote change.

This course was recorded on March 21, 2022

Upon completion of this training professionals will be able to do the following:

  • Participants will list many of the ways victims may get off track and undermine their own recovery.
  • Participants will describe how to help perpetrators take responsibility for their actions, make an effective apology, and repair the damage.
  • Participants will describe how to help victims in ongoing problematic relationships cultivate change or find peace when reconciliation is impossible

Keith Wilson, LMHC

Keith Wilson is a licensed mental health counselor and former certified substance abuse counselor in private practice in Rochester, NY. He’s had more than thirty years’ experience with as diverse populations as: troubled youth, troubled marriages; domestic violence victims and perpetrators; addicts and alcoholics; sexual abuse offenders, survivors, and non-offending spouses; the seriously mentally ill and the worried well; and the people who love all of the above. 

He is the author of three self-help books: Constructive Conflict: Building Something Good Out of All Those Arguments; The Road to Reconciliation: A Comprehensive Guide to Peace When Relationships Go Bad; and How to Make an Apology You’ll Never Have to Make Again. He has also published three novels, Who Killed the Lisping barista of the Eiphany Café?, Fate’s Janitors: Mopping Up Madness at a Mental Health Clinic, a satire of the mental health field, and Intersections, which takes readers on a road trip with a suicidal therapist.  Early parts of what may be his next books, Searching for an Inner Adult, A Field Guide to Feelings, and The Reflective Eclectic can be found on his blog here.

Credit Hours: This course consists of 3 credit hours.

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2026

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 3 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2026

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, The Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This activity qualifies for 180 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a $25 service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.  The course may include required reading.

This program was recorded on March 21, 2022

You have six months to access online courses from the time of purchase.

Keith Wilson, LMHC Headshot

Keith Wilson
LMHC

Keith Wilson, LMHC

Keith Wilson is a licensed mental health counselor and former certified substance abuse counselor in private practice in Rochester, NY. He’s had more than thirty years’ experience with as diverse populations as: troubled youth, troubled marriages; domestic violence victims and perpetrators; addicts and alcoholics; sexual abuse offenders, survivors, and non-offending spouses; the seriously mentally ill and the worried well; and the people who love all of the above.

He is the author of three self-help books: Constructive Conflict: Building Something Good Out of All Those Arguments; The Road to Reconciliation: A Comprehensive Guide to Peace When Relationships Go Bad; and How to Make an Apology You’ll Never Have to Make Again. He has also published three novels, Who Killed the Lisping barista of the Eiphany Café?, Fate’s Janitors: Mopping Up Madness at a Mental Health Clinic, a satire of the mental health field, and Intersections, which takes readers on a road trip with a suicidal therapist. Early parts of what may be his next books, Searching for an Inner Adult, A Field Guide to Feelings, and The Reflective Eclectic can be found on his blog.  Learn more about Mr. Wilson at the link below:
Keith Wilson Counseling