The COVID-19 pandemic has presented challenges throughout behavioral health care, including for Certified Peer Specialists (CPS) who rely on maintaining close, supportive relationships with the people they serve. Telehealth has been in use by peer specialists for nearly two decades but the pandemic has made it the primary, and sometimes sole way support services are provided. CPSs have been forced to innovate new techniques for maintaining and reinforcing peer to peer relationships. This workshop will examine some of the techniques being used by peer specialists around the country. An essential quality of peer support is to “meet people where they are” and in order to accomplish that it is necessary that the peer specialist is able to empathize with the individuals circumstances, including the fear, isolation, and loneliness brought on by the pandemic. Peer specialists have accomplished this in a variety of new ways which we will examine.
This is a non-interactive self-study course that was recorded from a live webinar presented by Patrick Hendry on March 24, 2021
Learning Objectives:
- Recite at least 3 distinct techniques being used by peer specialists providing Telemental Health.
- Compare the new innovative techniques to those used in face to face peer support.
From the time of registration, you have six months to access the coursework.
Patrick Hendry, NCPS
Patrick Hendry is the Vice President of Peer Advocacy, Supports and Services for Mental Health America (MHA). He has experienced life with a psychiatric diagnosis both personally and as a parent of a child with lived experience. Patrick provides national advocacy and develops new services and training for peers within the behavioral health system. Throughout his work, he has focused on human rights, social inclusion, peer support and peer-provided services, and peer-run organizational development. Patrick has led MHA’s development of the first advanced level national peer support certification, which maintains the highest standards of skills, education, and training in the nation. He is the recipient of MHA’s Clifford Beers award, SAMHSA’s Voice award for peer leadership, and The National Council for Behavioral Health’s Inspiring Hope, Reintegration Lifetime Achievement award. Patrick has worked in behavioral health for 29 years and continues to be passionate about his work and the inclusion of peers/consumers throughout the system.
Credit Hours: This course consists of 1 credit hour.
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Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2026.
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Other Professionals: This activity qualifies for 60 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.
This is a non-interactive, self-study course.
To receive your certificate of completion you must complete the course in its entirety.
To complete an Online Self Study Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, complete all of the modules, complete and pass the post-test(s), and complete the course evaluation.
Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.
You can download or print your certificate of completion by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Completion section, and clicking on the Certificate of Completion link to either download it or print it.
Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.
Directions for completing a course can be found by clicking here.
This course is intended for clinicians who provide behavioral health services.
This is a non-interactive self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation. The courses may include required reading.
