Due to the COVID-19 pandemic, Medicare has relaxed requirements and expanded which services are reimbursed.
The process of billing can be a great hassle for providers, and risky business. Often telehealth providers do not know how to correctly bill for their services and sometimes create legal and ethical issues by billing incorrectly. Debbie Duran the owner of Mental Health Billing & Consulting in Louisiana shares from her 28+ years of experience billing for mental health providers.
The Office of Inspector General is recommending that the Centers for Medicare & Medicaid Service (CMS) more closely review telehealth claims for adherence to requirements and offer education to providers to increase awareness of those requirements.
Due to COVID-19 many healthcare insurance providers have expanded which services are eligible for reimbursement and how the services are to be billed. Each insurance provider may have their own way in which they require the service to be billed. Therefore, it is important to inquire about this process with each provider you bill.