Comprehensive Resources for Clinicians, Clients, and Patients
Displaying items by tag: Technology
Alison Connelly-Flores is a certified physician assistant and chief medical information officer at Urban Health Plan Inc. in New York City. The onset of COVID-19 triggered a last-minute IT whirlwind, leaving Alison scrambling to devise, develop, and demonstrate the effectiveness of telemedicine services for Urban Health Plan. Tasked with merging clinical and technological initiatives, Alison has worked around the clock to attain the federally qualified health center status for Urban Health Plan and remain financially competitive.
Jorge Mastrapa, the co-founder of the cybersecurity company CySeSo, discusses his user-friendly approach to helping healthcare organizations feel more secure. As an MBA/PhD with an executive background in analysis, strategic development, and international business, Jorge brings a wealth of experience to his consultations. CySeSo helps organizations keep their patient data safe from predatory digital opportunists.
Most of CySeSo’s customers are individual practitioners or medium-sized healthcare companies seeking end-to-end cyber solutions. Issues range from security breaches to comprehensive disaster recovery scenarios. Regardless of their specific concerns, Jorge individualizes consultations to construct a security plan around the existing business.
G Suite through Google can solve many of your technological needs as a provider. Telehealth Certification Institute is pleased to announce that we have created an in-depth course, "G Suite for Healthcare", to help you better understand the use of G Suite as an integral part of your practice. Raymond Barrett of Telehealth Certification Institute and Mark Jones, Certified Google Expert, offer over 5.5 hours of instruction that addresses the capabilities of G Suite so that you can maintain security and remain ethically and legally compliant when you offer services as a healthcare provider. This professional guidance from the team of a telehealth expert plus a Google expert will quickly answer questions you have about how best to use the variety of products offered in G Suite.
Over 3000 Professionals Gather for Virtual Telemental Health Preparedness Summit
In May 2020, as a response to the global coronavirus pandemic, the Telehealth Certification Institute hosted the first Telemental Health Preparedness Summit, a large-scale virtual training, in cooperation with national behavioral health associations, telehealth infrastructure companies, and expert clinical trainers.
COVID-19 significantly accelerated the need for behavioral health providers to serve clients virtually, requiring that the vast majority of clinicians become immediately trained in the technical, legal, and ethical aspects of telehealth. As national experts in certifying professionals in Telemental Health, the summit offered training and CE hours, in addition to opportunities for Telemental Health Certification. The Telemental Health Preparedness Summit brought together behavioral health professionals across disciplines (including therapists, psychologists, social workers, professors, chaplains, students, etc.) to quickly and competently train on critical remote services.
Ray Barrett interviewed Kelly Koch from Compliancy Group. In this informative conversation, Ray and Kelly delve into the steps required by healthcare providers to remain compliant with HIPAA law when working with third-party vendors. Kelly was able to help dispel much of the confusion surrounding this important topic and layout some clear “does and don’ts” when it comes to HIPAA and working with other organizations.
With the exception of writing letters or sending information via “snail mail”, we all generally communicate over long distances by means of technology. When counseling services are provided this way, they can be called “distance counseling”.
Some phone systems market themselves especially for healthcare organizations, and for good reason. Not all phone systems are the same. One error that clinicians (and therefore clinical practices) often commit is to take the technology they use in their personal lives and bring it into their healthcare practice, assuming that it is adequate. Traditional phone lines and cellular service is quite secure. However, additional features such as voicemail, faxing, and texting bring added risks to healthcare information. Group practices and larger larger organizations utilize features such as setting on-call procedures, ring groups, automated attendants, and administrator control over all phone accounts. Clients put their trust in their healthcare providers to protect their private information. Using ordinary or traditional phone lines, voicemail, faxing, and texting can jeopardize patients’ sensitive information.
The use of mobile devices and mobile apps have become the norm. Mobile apps solve people's need for purchases, information, connection, health and nutrition tracking, and mental health. Deciding which mobile app to use for a specific mental health need, such as managing depression, can be difficult. There are thousands of apps to choose from and the information available on the apps’ sales pages are often not adequate to make an informed decision.
Clinicians need to be competent at reviewing apps before recommending them to clients. Individuals seeking to utilize apps also need guidance in making a smart decision. Professional organizations have carefully created guidelines for evaluating apps for mental health. For example Raymond Barrett, our CEO, as a member of the American Telemedicine Association has been on an ATA task force for establishing tool for evaluating mobile apps for depression.
I have briefly addressed the topic of Digital Therapeutics in a previous blog entry that focused on ADHD and Esteem Therapeutics.
New to this term? "Digital Therapeutics" is an emerging form of technology in healthcare that combines software programs, devices, and various interventions to generate an umbrella of caregiving that covers all the parties involved in treatment. Technological aspects are used in conjunction with other forms of "traditional" treatment such as therapy or medication. Patients and caregivers collaborate and are kept in sync with updated information that is readily available to all in order to optimize patient outcomes.
Digital therapeutics addresses a wide range of conditions and provides a myriad of high-quality options for personalized patient care. Digital therapeutics forms an independent category of a broader healthcare program and is distinct from diagnostic and telehealth products. Implementing a program will involve a network of therapy options in which each component of care reinforces and supports the other.