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The TeleMental Health Training Certificate Program

Evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology.

TeleMental Health Training Certificate Program Details

Select each tab above to view specific details of the TeleMental Health Training (THTC Certificate) program

Expand Your Practice…Enhance Your Career…Fill the Need

This course is designed to prepare you to effectively provide telemental health services. 

It covers all of the essential competencies of using technology in practice and of providing services from a distance. 

There are eight topics in this course:

  • Introduction to TeleMental Health
  • Legal Aspects of TeleMental Health
  • Ethics of Using Technology in Behavioral Health
  • HIPAA Compliance for Mental Health Professionals
  • Ethical, Legal, and Clinical Aspects of Selecting Technology
  • Emergency Management Planning for TeleMental Health
  • Screening for Fit for TeleMental Health Services
  • Ethical and Clinical Skills of Video and Phone Sessions

  • Offer your clients more ways to have sessions with you.
  • Meet the demand for online counseling.
  • Reduce risk for your client, your license, and your practice.
  • Adhere to your code of ethics and practice within your boundaries of competence.
  • Become a preferred provider for insurance companies, EAPs, and organizations who are seeking telemental health providers.
  1. Register for the course
  2. In the navigation bar above click on the “My Courses” tab
  3. You then can access this course by clicking on its title

This is a non-interactive, self-study program.

Introduction to TeleMental Health

  • Define Telehealth and telemental health
  • Explain the benefits of telemental health
  • Explain the possible drawbacks and risks of telemental health
  • Describe the support for telemental health
  • Describe the history of telemental health
  • Summarize the research findings on telemental health
  • List the types of settings and locations of telemental health
  • List three resources for telemental health updates

Legal Aspects of TeleMental Health

  • Explain how to determine if you can legally practice telemental health
  • Explain how to determine if you can provide clinical services to a client who is not located in the jurisdiction in which you have obtained a professional license
  • Describe how to handle a situation in which a client is going to be outside the jurisdiction in which you are authorized to practice while requesting your clinical services

Ethics of Using Technology in Behavioral Health

  • List the sources of telemental health ethical guidelines
  • Explain how you can ensure to practice within your boundaries of competence when providing telemental health
  • Explain how to ethically use social media and create a social media policy
  • List at least five topics that ought to be in an informed consent related to telemental health
  • Explain how to verify identity when providing telemental health services
  • Describe three possible ethical dilemmas that can occur when providing telemental health

HIPAA Compliance for Mental Health Professionals

  • List four sources for privacy law in the United States
  • List three risks to confidentiality when using technology
  • Define a breach to protected health information
  • Explain the steps to becoming HIPAA compliant
  • Explain the requirements of the privacy rule in HIPAA law
  • Explain the requirements of the security rule in HIPAA law
  • Explain the requirements of the breach notification rule in HIPAA law
  • Explain how to conduct a risk analysis and create a risk management plan
  • Describe the three safeguards in HIPAA law
  • Explain when you need to obtain a Business Associate Agreement

Ethical, Legal, and Clinical Aspects of Selecting Technology

  • Explain the ethical considerations in choosing technology
  • Explain the legal considerations in choosing technology
  • Explain the clinical considerations in choosing technology
  • List the steps of choosing technology for clinical services
  • List the considerations in choosing technology for clinical records
  • List the considerations in choosing technology for video conferencing
  • List the considerations in choosing technology for messaging
  • List the considerations in choosing technology for phone calls, voicemail, and fax
  • List the considerations in choosing technology for payment processing and document transferring
  • List the considerations in choosing technology for data storage, backup, and archiving
  • List at least seven technology components using in video conferencing
  • Describe how to prevent, respond to, and process with clients technology issues

Emergency Management Planning for TeleMental Health

  • Establish with the client an emergency management plan for each session in both a supervised and unsupervised environment
  • List what information is required in order to create an emergency management plan
  • Explain the process of responding to an emergency during a telemental health session

Screening for Fit for TeleMental Health Services

  • Assess if a prospective and/or current client is a fit for telemental health services
  • List at least three reasons why an individual may not be a fit for telemental health services

Ethical and Clinical Skills of Video and Phone Sessions

  • Describe the different technology and environment used when providing video sessions
  • List the potential issues caused by clinicians when providing video sessions
  • List the potential issues caused by clients with receiving video sessions
  • Explain video session etiquette
  • List the steps or providing video sessions
  • Explain how to prepare a client for a video session
  • Respond to and process tech issues with a client
  • Explain possible applications used during a video session
  • Explain how to register a client and collect payment when a client is in a different location than the clinician
  • Explain how to prepare a client for a phone session
  • Describe phone session skills
  • List the benefits and drawbacks of phone sessions

Credit Hours: 

This course provides 10.5 credit hours (6 of which are ethics)

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2023

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2018 – 05/02/2021. Social workers completing this course receive 6 ethics continuing education credits and 4.5 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2023

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, the Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Other Professionals: This course qualifies for 630 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

Raymond Barrett, LMHC, LPC, BC-TMH, M.S., has extensively provided telemental health counseling services in private practice, for facilities, and for an EAP program.  Both as a practitioner and trainer, his aim is to fill every knowledge gap as it arises in the telemental health profession, and that his training allows for immediate implementation.  Ray has developed several courses on telemental health and ensures his courses are kept updated.  Trainees find Ray to be very approachable, available and knowledgeable.  Ray appreciates hearing from each training participant individually in order to fulfill their specific learning needs and to incorporate their questions and successes into the training program.  He has presented on telebehavioral health at several conferences and has assisted many organizations to create, launch, and enhance their telehealth programs through his consultation services.

Included in this training program is your THTC.  You can obtain your THTC certificate after attesting to completing the entire THTC program.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

This course includes closed captioning.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a $25 service fee for refunds.  

Grievance Policy

Click here to view our Grievance Policy.

To receive your certificate of completion you must complete the course in its entirety.

This course is completed by registering, logging in, navigating to your course using the blue navigation bar (My Courses – the Course Title), completing all of the modules, completing and passing the post-tests, and completing the course evaluation.

You can receive your certificate of completion by: logging onto this website, navigating to the course using the blue navigation bar (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Here is a visual guide with detailed instructions.

You can view the steps on how to complete a course by clicking here.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.  The courses may include required reading.

You have six months to access online courses from the time of purchase.

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What is the THTC Program?

The TeleMental Health Training Certificate (THTC) is awarded to dedicated telemental health clinicians who have successfully completed this program.  Our THTC program provides evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology. 

There are several other terms used for TeleMental Health such as E-Psychology, Technology-Assisted Social Work, Web-Based, Virtual, Distance Counseling, Telebhavioral Health, Telehealth, TeleMedicine, Online Counseling, Skype Counseling, and Tele-Therapy.

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Who is it for?

The THTC program is for any behavioral health professional, including but not limited to, counselors, social workers, marriage and family therapists, psychologists, physicians, nurses, and chaplains.
Clinicians who have earned the THTC take special consideration of their clients' privacy as it relates to the use of technology, and the needed effort to ensure that they remain up-to-date on the best practices of providing services remotely.

What's in the TeleMental Health Training Certificate Program?

Introduction to Telemental Health

An overview of telemental health including the benefits/drawbacks, research, history, settings, and locations

Ethics of Using Technology Behavioral Health

Ethical guidelines for telemental health across all behavioral health professions

Ethical, Legal, and Clinical Aspects of Selecting Technology

Considerations of selecting technology for behavioral health services, including EHRs, Video Conferencing, Texting, Phone Systems, Practice Management Programs, and Secure Email

Screening for Fit for Telemental Health Services

How to determine if a prospective client is a fit for telebehavioral health services

Legal Aspects of Telemental Health

The law of providing telemental health services in the United States, across state lines, and internationally

HIPAA Compliance for Mental Health Professionals

The requirements and steps of becoming and remaining HIPAA compliant

Emergency Management Planning for Telemental Health

The steps of creating and implementing response plans for emergencies

Ethical and Clinical Skills of Video and Phone Sessions

Best practices for providing telebehavioral health sessions via video conferencing and phone
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Validation of the THTC Program

The program has been thoroughly reviewed and rigorously assessed by an advisory committee made up of professionals who are considered to be experts in their field of practice with years of applicable experience embedded into the program. The committee is made of professionals in the area of clinical psychology, social work, clinical supervisors, and professional counselors so a diverse pool of knowledge is in place to present a training program that is truly comprehensive in these content areas. The advisory committee strives to remain abreast of the latest developments and updates in the world of telemental health services and incorporates these ever-growing changes into the training to maintain the timeliness and relevancy of the program. There was an exhaustive review of the codes of ethics from a large number of behavioral health professional associations and licensing boards, the professional literature, and in-depth research to finally construct the certificate training program.

The THTC alumni have awarded our program with the top ratings for its high-quality content, delivery, instructor, and customer service.
Course was very informative!
David Hopkins
MS, LPC / Thriveworks Woodstock
Informative and brief
Tracy Gilbert
Well designed. informative, comprehensive program broken down into manageable segments.
Dawn M. Miskus
Licensed Clinical Professional Counselor (LCPC) / Conscious Counseling & Coaching, Ltd.
This course offered a great overview of TeleMental Health and the important considerations that should be addressed when establishing an online practice.
Helen Geris
Registered Psychotherapist
Wonderful and approachable presenter, great information!
Sabrina Eads
I have completed the course requirements. Thank you a great program of videos and information.
Linda Lovisi-Dwyer
LCSW-R / Linda Lovisi-Dwyer, LCSW-R
Good introduction
Sylvia D. Jessup, MBA, MA
Owner / Sylvia Jessup Counseling Services PLLC
Very clear emergency planning laid out in this course, Helpful for many situation and settings.
Jane Schindler
The course was detailed.
Kelly Villarreal
MFT / Alan Behrman & Associates
EXCELLENT PRESENTATION
DAVID F. CIAMPI, Ph.D., LMHC.
Really chuck full of information and very helpful
Carolyn Spencer
social work
Great course!
Lashonda Jones
Ray's program is engaging and informative. I'm excited to extend my professional reach online.
Pamela Madsen
LAPC / Empower Counseling Center, LLC

Very informative session.

Valrey Richards-Lucas

Video was good, a little slow

Jessica Walraven

This is great material!

Erika T Johnson

Very Informative!!!!

DALAYNA MILLER

Really good training so far!

Erika T Johnson
LAC

Excellent information, extremely generous resources and so well paced. I am really grateful.

Carolyn Spencer
LCSW / Carolyn Spencer

Very thorough and informative

DALAYNA MILLER

This program is very informative and easy to use.

Gania Bruno Harrold
LCSW / IN THERAPY WE TRUST

Love the convenience and easy-to-understand information in this course.

Natalia Gourlay-Fernandez
LAMFT / Rock Springs Positive Coaching, Caring, and Counseling

Very informative. Help give an overview of tele therapy and starting an online practice.

Meg Maginn
L.C.S.W Private Practice / Eating Disorder Associates

The course was easy to follow and provided a lot of valuable insight into the benefits and limitations to teletherapy.

Katie-Ann Magnuson
Mental Heath Therapist / Kwenyan Professional Health Services

Wonderfully compact and rich in information, many areas i had not even considered!

VIRGINIA PROVENCHER
therapist / private practice
Very informative and guiding in educating all that you need to grasp to be properly compliant and aware.
Dena Damaskinos
A great overview for telehealth, including state to state
Susan Cortilet Jones
Integrative Lifeskills Coach

Great presentation!

Cristina Lazaro-Garcia
Mental Health Clinician, APC / CETPA, View Point Health
Oustanding presentation!!!
Michelle Collins

Helpful and inviting information to get started. Feel empowered to get this going and eager to start!

Dena Damaskinos

Well presented, easy to access and understand.

Sedonia Perrier
CEO / Steelhead LLC

This was very informative.

Wendy Pazdur
Substance Abuse Counselor / Transformation therapy
This course was full of detailed information, that I will utilize in my practice. I highly recommend this training to all interested in adding to their existing practice or transitioning to Telehealth Services.
Utopia Session
Class was informative.
Kimberly Horrell
This course was short yet informative.
Annette Cornish
Therapist / Dust 2 Destiny Counseling & Wellness
Great training!
Jacqueline Hayes, M.Ed., LPC, LMHP
Professional Counselor 4 / State of LA
Ray was a wonderful, interactive instructor who really captured the heart of counseling in the world of Telehealth. The course was thorough and beneficial. Two thumbs up!
Rachel Morales
Licensed Professional Counselor
Ray does a spectacular job presenting the ethics in technology! Thank you!
Elaine Marie Barclay
Licensed Professional Counselor/ Assistant Professor / Shorter University/ Capella University
Very beneficial and useful to the direction i am moving of providing therapy
Linda Marie Margosian, MS, NCC, LMHC
I thought the video was very informative and gave me a good back ground on Telehealth , hippa laws and things I needed to know to run an ethical and hippa complent practice .
Meg Maginn
Director /private practitioner / Eating Disorder Associates

I believe this is a good course to take because this is the new wave of society. As a therapist I would like to be able to offer clients the best tools available.

Wihletta Michelle Davis MA, LPC
Therapist / Find the Miracle Within...

Thank you for the introduction to telemental health.

Michele Frances Purvin
Psychotherapist / Michele Frances Purvin, LCSW, LCDC

Very good.

Franklin Castillo

Really excellent training full of valuable information and resources - surpassed my expectations!

Dori Ryherd
Therapist / The Cognitive Refinery

Great information with step by step instructions

Donna Tucker
Addiction Counselor / Spectrum Health

What a superb introduction to telemental health, well organized and packed with useful tips. I so appreciate this. Thank you.

Ann P Cahouet
Owner - Clinician / Equine Assisted Solutions LLC

Awesome job! This is a very insightful presentation.

ZUNILDA CHAUDRY
Licensed Therapist, LPC / Seasons of Change Behavioral Health Services, Inc
Ray is down-to-earth, warm, pragmatic and exceptionally well-informed.
G. Reid Doster, LPC, LMFT
Director of Behavioral Health, EXCELth Inc.Primary Health Network & Private Practice Psychotherapist / www.excelth.com

An excellent course, but needs more legal information regarding where the patient needs to reside.

Barry Barmann
Clinical Psychologist / Behavior Therapy & Family Counseling Clinic
This legal course was phenomenal saturated with much detail and clarity!
Elaine Marie Barclay
Licensed Professional Counselor, Assistant Professor / Capella University and Shorter University
Great and very informative! Will help me take my skills to a new level. Gave me a great idea of how the session should go.
Jessica Latin
LPC / JL Counseling

Course provided several case scenarios regarding Interstate counseling and resource websites for further research.

Cowenda Jefferson
Clinical Director / Wise Life Choices LLC
Course provided additional information regarding the legal aspects of TeleMental Health.
Cowenda Jefferson
Clinical Director / Wise LIfe Choices LLC
I have completed prior training by Raymond and greatly appreciate his detailed and thorough trainings.
Dr Lynn Duffy, PsyD, LCPC, NCC, CCMHC, BCPCC, BC-TMH, Diplomate/CMH in Trauma
Director/Counselor/Mediator / Lighthouse Counseling & Consulting Services
This course was most helpful in helping me make my practice more compliant for me and my clients.
Marlene Small
Private Psychotherapist
This is the 4th TMH course I have taken with Ray and it is BY FAR the best TMH training out there. I've learned so much that I can use every day in my practice.
Dawn Ferrara
LPC-S, LMFT

Very Informative

Naomie Pierre
community clinician / nps
I loved this course. It was very informative and provide a great deal of information about ethics.
Tracey Marshall
Easy to learn and easy to follow. User friendly on-line course.
Kelly Johnson
Licensed Mental Health Therapist

Awesome

Melissa J Davis
LAPC- counselor
This was a phenomenal training and necessary for the continued growth of all helping professionals. This will certainly improve the manner in which I conduct counseling.
Elaine Marie Barclay
This training was extremely informative and supportive for professionals looking to gain further knowledge in Telemental health.
Marcy Abramsky
LCSW / Marcy Abramsky LCSW, InspireAmind TM Counseling and Consulting
I found this video to be very informative and helpful.
Michelle Parker
Contract Therapist

Great course, very informative!

Ashley Simmons
BCBA / Northstar Psychological Services

Love the course, worth every penny!!! Definitely helped jump start my Tele-mental health services!

Nakia Clark
Owner/ Therapist / Insightfullly You, LLC

This gave me and my staff some important insights and information regarding telehealth..

Larry Cowan
Executive Director / Samaritan Counseling and Growth

This course was easy and user friendly

Vanessa Reiser
Social Worker / JBFCS

I learned a great deal from this program and look forward to implementing telemental health in my therapy practice.

Michelle Hitchcock
Therapist

It was fantastic! Just the forms he provides are worth the cost of the course!

Mark Wagemaker, LPC, NCC, DCC, CPCS
Counselor, Clinical Supervisor / Transitions Counseling

This was an excellent class and worth my time.  Ray provided great information and is clearly an expert in TMH!

Jennifer Stuckert
Director / Restoration Counselor of Atlanta, LLC

I found these courses informative and helpful. They make establishing best practices policies and procedures for telemental health services and supervising those who provide them. so much easier. I highly recommend his courses.

Nena Rybarczyk, MA, EMBA, LPC, NCC, CPCS
Counselor / Strategies for Life Counseling, LLC

Ray's workshop was one of the most informative I have taken in years. He brought clarity to took a topic which has been intimidating and I left feeling empowered!

TRUDY POST SPRUNK, LMFT-S LPC CPCS RPT-S CPT-S EMD
Clinical Supervisor and Play Therapist / Georgia Association for Play Therapy