The TeleMental Health Training Certificate Program

Evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology.

TeleMental Health Training Certificate Program Details

Select each tab above to view specific details of the TeleMental Health Training (THTC Certificate) program

Expand Your Practice…Enhance Your Career…Fill the Need

This course is designed to prepare you to effectively provide telemental health services. 

It covers all of the essential competencies of using technology in practice and of providing services from a distance. 

There are eight topics in this course:

  • Introduction to TeleMental Health
  • Legal Aspects of TeleMental Health
  • Ethics of Using Technology in Behavioral Health
  • HIPAA Compliance for Mental Health Professionals
  • Ethical, Legal, and Clinical Aspects of Selecting Technology
  • Emergency Management Planning for TeleMental Health
  • Screening for Fit for TeleMental Health Services
  • Ethical and Clinical Skills of Video and Phone Sessions

Also Included:
The THTC Review and Study Guide is a comprehensive 16 chapter/200 page e-book that covers all aspects of the program and is an thorough review of the program and study guide for the Telemental Health Exam required for those applying for the BC-TMH credential.

  • Offer your clients more ways to have sessions with you.
  • Meet the demand for online counseling.
  • Reduce risk for your client, your license, and your practice.
  • Adhere to your code of ethics and practice within your boundaries of competence.
  • Become a preferred provider for insurance companies, EAPs, and organizations who are seeking telemental health providers.
  • Describe the history, research and settings of telemental health.
  • Explain how to determine if or when you can legally practice telemental health by reviewing and discussing state licencing laws and federal regulations.
  • Explain how to ensure you practice within your boundaries of competence when using digital or communication technology in your practice, by holding telemental health services to the same standard of care expected for same-location/ face-to-face services.
  • Describe the clinical, legal and ethical considerations when selecting technology, including HIPAA considerations, so you can apply these considerations to technology decisions you employ in your practice.
  • List and explain the possible benefits, drawbacks and risks of telemental health.
  • Demonstrate how to establish with the client an emergency management plan for each session in both a supervised and unsupervised environment and the process of responding to an emergency during a telemental health session.
  • Use three criteria to assess if a prospective and/or current client is a fit for telemental health services.
  • Demonstrate how to provide an effective video or phone session from start to finish.
  • Demonstrate how to prepare the client for a video or phone session and to address technological challenges.

Raymond Barrett, CEO, LMHC, LPC, is a licensed professional counselor and an expert telemental health consultant/founder of the Telehealth Certification Institute (TCI). A master trainer, Ray has released over 50 high-quality courses for thousands of clinicians and healthcare providers and trained 1,919+ organizations in telehealth.

When Ray’s first clients began asking for sessions over the phone, Ray quickly discovered a knowledge gap in telehealth training. Ray’s inspiration for TCI came from his desire for comprehensive and practical training in telemental health for both himself and fellow clinicians. Ray’s extensive review of telehealth research and literature, along with his virtual counseling, executive coaching, psychiatric assessment, and employee assistance program experience, contributed to his course design.

In a profession known for regulatory pressures, Ray emphasizes ethical telehealth delivery across the board. He continues to see a limited number of private practice clients and rigorously reviews telehealth developments to ensure his courses are up to date and meet industry-best standards.

Ray is committed to cultivating a compassionate, person-centered organization that supports clinicians, patients, and the greater healthcare community.

Credit Hours: 

This course provides 10.5 credit hours (6 of which are ethics)

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2023

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 6 ethics continuing education credits and 4.5 clinical continuing education credits.

TeleMental Health Training Program, Online Self-Study, Course #3252, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Telehealth Certification Institute LLC. as an individual course. Individual courses, not providers, are approved at the course level. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE course approval period: 02/03/2021 - 02/02/2023. Social workers completing this course receive 6 Ethics & 4.5 Clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2023

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, the Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Other Professionals: This course qualifies for 630 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the blue navigation bar (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the blue navigation bar (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the blue navigation bar (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Here is a visual guide with webinar instructions.

You can watch a demo on how to complete a course by clicking here.

Your Telemental Health Training Certificate (THTC) is included with this training program.  You can obtain your THTC certificate after attesting to completing the entire THTC program.

The THTC Review and Study Guide is included with this program.  Once participants have earned the THTC, they can access the Review and Study Guide as an e-book. It is listed under My Courses with the THTC Certificate.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

This course includes closed captioning.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a $25 service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.  The courses may include required reading.

This course was originally recorded 11/1/2018, the recordings were updated 11/15/2020.

You have six months to access online courses from the time of purchase.

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What is the THTC Program?

The TeleMental Health Training Certificate (THTC) is awarded to dedicated telemental health clinicians who have successfully completed this program. Our THTC program provides evidence-based, advanced, and comprehensive training that prepares clinicians to offer behavioral health services while in a different location than the client through the use of technology. There are several other terms used for TeleMental Health such as E-Psychology, Technology-Assisted Social Work, Web-Based, Virtual, Distance Counseling, Telebhavioral Health, Telehealth, TeleMedicine, Online Counseling, Skype Counseling, and Tele-Therapy.

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Who is it for?

The THTC program is for any behavioral health professional, including but not limited to, counselors, social workers, marriage and family therapists, psychologists, physicians, nurses, and chaplains.
Clinicians who have earned the THTC take special consideration of their clients' privacy as it relates to the use of technology, and the needed effort to ensure that they remain up-to-date on the best practices of providing services remotely.

What's in the TeleMental Health Training Certificate Program?

Introduction to Telemental Health

An overview of telemental health including the benefits/drawbacks, research, history, settings, and locations

Ethics of Using Technology Behavioral Health

Ethical guidelines for telemental health across all behavioral health professions

Ethical, Legal, and Clinical Aspects of Selecting Technology

Considerations of selecting technology for behavioral health services, including EHRs, Video Conferencing, Texting, Phone Systems, Practice Management Programs, and Secure Email

Screening for Fit for Telemental Health Services

How to determine if a prospective client is a fit for telebehavioral health services

Legal Aspects of Telemental Health

The law of providing telemental health services in the United States, across state lines, and internationally

HIPAA Compliance for Mental Health Professionals

The requirements and steps of becoming and remaining HIPAA compliant

Emergency Management Planning for Telemental Health

The steps of creating and implementing response plans for emergencies

Ethical and Clinical Skills of Video and Phone Sessions

Best practices for providing telebehavioral health sessions via video conferencing and phone
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Validation of the THTC Program

The program has been thoroughly reviewed and rigorously assessed by an advisory committee made up of professionals who are considered to be experts in their field of practice with years of applicable experience embedded into the program. The committee is made of professionals in the area of clinical psychology, social work, clinical supervisors, and professional counselors so a diverse pool of knowledge is in place to present a training program that is truly comprehensive in these content areas. The advisory committee strives to remain abreast of the latest developments and updates in the world of telemental health services and incorporates these ever-growing changes into the training to maintain the timeliness and relevancy of the program. There was an exhaustive review of the codes of ethics from a large number of behavioral health professional associations and licensing boards, the professional literature, and in-depth research to finally construct the certificate training program.

The THTC alumni have awarded our program with the top ratings for its high-quality content, delivery, instructor, and customer service.
This course was extremely helpful understanding the legal requirements for interstate telehealth counseling.
Donald Kirk Henderson
Licensed Professional Counselor / Milestone Family Resources
Very well done. Encourages active engagement in telemental health process while guiding effectively.
Chris Brotherton
Marriage and Family Therapist / Addiction Counselor / Brotherton Counseling LLC
Educational and informative content that was easy to follow and comprehend.
Scott Lipp, Ph.D., LMHC, LAC, NCC
Licensed Mental Health Counselor; Adjunct Professor / Greater Things, LLC; Florida Atlantic University
This course was very interesting and allowing me to understand the way telementalhealth services need to work correctly.
Patricia A Hill
Mental Health Counselor II and LCDC, MAC / Central County Services
Wonderful free training. Helpful discussion on how to aid clients in breaking out of the negative thought trap.
Jaime Wright
It was one of the best courses I’ve attended; clear, well-structured, creative, transparent and professional! Bravo.
Elizabeth Tramonte, PsyD
Private Practitioner / Elizabeth Tramonte PC
The course was so informative and I was glued to my screen for the entire duration. I received so much knowledge concerning ethics in telehealth and I am greatly encouraged to read about all the standards and policies that pertain to my practice. Thank you!
Bridgette Nalumu
Public health consultant / Green and Purple Consultancy Network
Great, course. Really helped me during this challenging time to connect with students.
Priscilla Robinson
School Counselor / Baltimore County Public Schools
The training was well structured and presented by a knowledge individual. Information shared in the training was useful, clear, and concise and can easily be incorporated into future practice techniques.
Dora Falls
LPC, MAC Private Practice - / Private Practice
Vey helpful and user friendly. Most importantly informative. Very good information to enhance an individual's practice.
La Keicia Boyd
Licensed Professional Counselor / Private Practice
Very informative. I learned things that I wasn't aware of about state laws!
Tamara Coleman
Counselor / Tamara Coleman Counseling LLC
This course is more comprehensive than all the other HIPAA courses I've taken combined.
Michelle R. Gould, LMHC
Mental Health Counselor
I took the Board Certified-TeleMental Health Provider Training Certification Course in 2018, I feel so lucky to have found the TeleHealth Certification Institute. It's a top notch training center which has continued to provide me with tools and the knowledge to grow my private teletherapy practice. I recently participated in the TeleMental Health Preparedness Summit 2020 and was definitely not disappointed. The excitement and enthusiasm from the participants and TeleHealth Certification Institute staff is contagious. I've been inspired, since, to look into taking more courses, and joined their FaceBook group. I will likely join their consultation group in the near future. I don't believe there is another training institute out there that is as good as this one for everything telebehavioral health. Thank you Ray! You are a visionary!
Larissa Golloub, LCSW-R
Psychotherapist, solo practitioner / Larissa Golloub, LCSW

The course was very detailed and informative. It covered everything that is necessary to work with Tele mental health.

Cynthia Allison
Mental health Counselor / Friendly Therapy LLC
Necessary technological guidance!
Frances D Murdock
This course was very informative and very relevant to today's telehealth practices!
Keith Ayson
Housing Case Manager / Bridgeways
This course is providing me with valuable information that will be helpful in providing competent and effective services for clients.
Nancy Sweet-Holp, LMSW
Therapist / Liberty House of Albany
I learned a lot in this course and will put what I learned into practice when I move my home office space.
Raymond Corbo
Clinical Supervisor and Counselor / Redeemer Counseling Services
Very informative training, instruction was clear and easy to follow
Jill Bogan-El
Therapist
Amazing and relevant information conveyed over excellent format. This is a professional organization worth joining.
Summer Allan Wilson LCSW-S; Nationally Certified TFCBT
Pediatric Psychotherapist / East Texas Family Guidance Center
This course was eye opening and highlighted some definite areas for improvement to better address emergency management planning.
Nikkita Scott
Director of Counselling & Student Activities / Bbermuda College
Thank you for an informational, relevant course to help me obtain my TMH certificate. Excellent presentation.
Tomica Horton
counselor/therapist / Jodi Province Counseling Services
This was quite beneficial. You explained well at a comfortable pace and you provided sufficient details for me to develop an Emergency Management Plan. Thank you!
Dr. STEPHEN KIURI GITONGA
Easily one of the best online or in-person workshops I have ever attended. The information was unbelievably relevant to current practice with our students doing e-learning and having to provide online therapy and support. Thank you so much for this workshop and the information.
Vincent Amador
School Psychologist / Thornridge High School
The training was very informative, there was more in-depth information to the details of privacy and HIPAA on an electronic level that I was not aware of. The more technological part of it was new information to me.
Nellie Decker
Therapist II / Yakama Nation Behavioral Health
Courses were very informative! Extremely helpful!
Carron D. Alexander
LPC / Premier Counseling Services
Brillant concept and a great way to support counselors as they transition into on-line therapy/services.
Bianca Abrams
License Professional Counselor / The Wellness Institute of Atlanta
Very informative! Well organized! Takeaway- protect yourself- know your ethical code and standards/ be insured.
Brenda Staerker
Private practice / Thaxton Holistic Wellness
I really gained a deeper understanding of Telehealth. I think this course helps pave the way for success in our field. This was very convenient. I am so blessed to take a course like this during the crisis we are facing as a nation. This course really helps me perform at a high level for my job. THANKS!!!!!!!
Jackie Tanna
Therapist / Region One Mental Health