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Telehealth Certification Institute

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One Screen, Many Faces: Creating Space For Working
with Couples and Families Via Telehealth

Enroll in the Online Self-Study and complete the training on your own schedule.
1.5 CE hours available for behavioral health clinicians completing the Online Self-Study.

The effectiveness of telebehavioral health (TBH) has been documented for common presenting problems such as depression, anxiety, PTSD and trauma disorders, and substance use and abuse. In addition to the wide variety of presenting problems, TBh has been demonstrated to be effective for many different populations including those who are unable to access health care services due to their geography, those in rural areas, and military personnel. Conducting telebehavioral health (TBH) with more than one member of a relational system can be highly effective. On the other hand, working within TBH can also be fraught with limitations introduced by technology, varying locations of clients, and working with different developmental levels in one setting.

In this session, participants will be apprised of the benefits of multiple members in a session. This includes a focus on varied TBH strategies for working with members of a relationship system who are from different stages of development. Participants will also learn when it is appropriate to conduct TBH sessions with couples and families, and learn creative techniques for creating space for couples and families over TBH.

 Learning Objectives:

  • List the benefits of multiple members in family sessions.
  • Explain when it is appropriate to conduct relational sessions via TBH.
  • Use creative techniques for facilitating sessions with couples and families.

Select each tab above to view specific details about this course

The effectiveness of telebehavioral health (TBH) has been documented for common presenting problems such as depression, anxiety, PTSD and trauma disorders, and substance use and abuse. In addition to the wide variety of presenting problems, TBh has been demonstrated to be effective for many different populations including those who are unable to access health care services due to their geography, those in rural areas, and military personnel. Conducting telebehavioral health (TBH) with more than one member of a relational system can be highly effective. On the other hand, working within TBH can also be fraught with limitations introduced by technology, varying locations of clients, and working with different developmental levels in one setting.
In this session, participants will be apprised of the benefits of multiple members in a session. This includes a focus on varied TBH strategies for working with members of a relationship system who are from different stages of development. Participants will also learn when it is appropriate to conduct TBH sessions with couples and families, and learn creative techniques for creating space for couples and families over TBH.

This course was recorded on September 13, 2022

Upon completion of this training, professionals will be able to do the following:

  • List the benefits of multiple members in family sessions
  • Explain when it is appropriate to conduct relational sessions via TBH
  • Use creative techniques for facilitating sessions with couples and families.

Katherine Hertlein, PhD, LMFT

Dr. Hertlein earned her PhD at Virginia Tech and her master's degree from Purdue University Calumet. Across her academic career, she has published over 90 articles, 40 book chapters, and 12 books in the areas of couple therapy, infidelity, sex therapy, behavioral health, and the impact of technology on couple and and family relationships. Her contributions in sex therapy promote a paradigm shift in the treatment of sexual dysfunctions in couple relationships, are considered seminal texts, and used by couple and family therapy programs widely. Her contributions in the area of technology include the development of the core competencies for behavioral health which can be applied to all of the behavioral health disciplines, and the creation of the first comprehensive framework detailing the effect of technology on relationships which has been applied cross-culturally.

Credit Hours: 

This course provides 1.5 credit hours

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2023

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 1.5 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2023

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024 

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This course qualifies for 90 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation. Participants have 6 months from registration to access and complete online self-study courses.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses and live webinars, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a $25 service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.
This program was recorded September 13, 2022

You have six months to access online courses from the time of purchase.

Dr. Kathryn Krase headshot

Katherine Hertlein
PhD, LMFT

Dr. Hertlein earned her PhD at Virginia Tech and her master's degree from Purdue University Calumet. Across her academic career, she has published over 90 articles, 40 book chapters, and 12 books in the areas of couple therapy, infidelity, sex therapy, behavioral health, and the impact of technology on couple and and family relationships. Her contributions in sex therapy promote a paradigm shift in the treatment of sexual dysfunctions in couple relationships, are considered seminal texts, and used by couple and family therapy programs widely. Her contributions in the area of technology include the development of the core competencies for behavioral health which can be applied to all of the behavioral health disciplines, and the creation of the first comprehensive framework detailing the effect of technology on relationships which has been applied cross-culturally.

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