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Hospice Behavioral Health 101

Enroll in the Online Self-Study and complete the training on your own schedule.
2 CE hours available for behavioral health clinicians completing the Online Self-Study.

Hospice behavioral specialists are considered the number one patient and family advocate for patient care and end-of-life wishes. With the evolution of telehealth, it's particularly important to ensure that behavioral health specialists are equipped to set up and conduct an initial and ongoing assessment for hospice patients and their families. When a patient enters hospice care, it is imperative that they have access and support to their behavior health specialist for end-of-life planning, community resources, emotional support, crisis intervention, legalities, psychoeducation on the dying process, prevention resources for caregiver burnout, funeral planning, and as needed placement information in their community.  

In this course, the hospice behavioral health specialist will be able to identify and explain the valuable role of the behavioral health specialist in hospice care, provide discussion on what needs and end of life wishes need to be assessed at the initial biopsychosocial assessment and ongoing assessment, what technology is needed to ensure accessible and successful telehealth visits, and explain applicable laws and legalities for hospice patients and their families. This course will include valuable tips and resources for behavioral health specialists in the hospice care role.

 Learning Objectives:

  • Explain the role and duties of the hospice behavioral health specialist. 
  • Describe how to successfully set up and conduct ongoing telehealth visits for hospice behavioral health.  
  • Explain the technology needed to successfully set up and conduct ongoing telehealth visits for hospice behavioral health.  
  • Identify and explain applicable laws in relation to hospice behavioral health.

Select each tab above to view specific details about this course

Hospice behavioral specialists are considered the number one patient and family advocate for patient care and end-of-life wishes. With the evolution of telehealth, it's particularly important to ensure that behavioral health specialists are equipped to set up and conduct an initial and ongoing assessment for hospice patients and their families. When a patient enters hospice care, it is imperative that they have access and support to their behavior health specialist for end-of-life planning, community resources, emotional support, crisis intervention, legalities, psychoeducation on the dying process, prevention resources for caregiver burnout, funeral planning, and as needed placement information in their community.

In this course, the hospice behavioral health specialist will be able to identify and explain the valuable role of the behavioral health specialist in hospice care, provide discussion on what needs and end of life wishes need to be assessed at the initial biopsychosocial assessment and ongoing assessment, what technology is needed to ensure accessible and successful telehealth visits, and explain applicable laws and legalities for hospice patients and their families. This course will include valuable tips and resources for behavioral health specialists in the hospice care role.

This course was recorded on October 21, 2022

Upon completion of this training, professionals will be able to do the following:

  • Explain the role and duties of the hospice behavioral health specialist.
  • Describe how to successfully set up and conduct ongoing telehealth visits for hospice behavioral health.
  • Explain the technology needed to successfully set up and conduct ongoing telehealth visits for hospice behavioral health.
  • Identify and explain applicable laws in relation to hospice behavioral health.

Amy Mansfield, LMSW

Amy Mansfield, LMSW, is a licensed clinical therapist currently employed at Telebehavioral Health US. Amy uses a telehealth platform to clinically treat her clients for anxiety, depression, post-traumatic stress disorder, and adjustment disorders. Amy treats a vast population of clientele that include children and families, teenagers, young adults, adults, and clients with chronic and terminal illnesses. Amy is a licensed clinical social worker in the State of Michigan and is a licensed telehealth clinical therapist in the State of Florida. Amy has over 14 years of clinical experience in the field of behavioral therapy and clinical social work. Amy has over 7 years of medical social experience in the field of hospice care. Amy has a diverse background of experience working with patients and their families in both the hospice inpatient setting and homecare. Amy has an extensive background and experience in trauma, grief and loss, end-of-life care, and clinical behavioral interventions. Amy is a compassionate clinician who continues to strive and continually grow in the field of behavioral health and social work.

You can find more information about Amy Mansfield here and here.

Credit Hours: 

This course provides 2 credit hours

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2023

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 2 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2023

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, the Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024 

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This course qualifies for 120 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation. Participants have 6 months from registration to access and complete online self-study courses.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses and live webinars, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.


This program was recorded October 21, 2022

You have six months to access online courses from the time of purchase.

Amy Mansfield headshot

Amy Mansfield, LMSW

Amy Mansfield, LMSW, is a licensed clinical therapist currently employed at Telebehavioral Health US. Amy uses a telehealth platform to clinically treat her clients for anxiety, depression, post-traumatic stress disorder, and adjustment disorders. Amy treats a vast population of clientele that include children and families, teenagers, young adults, adults, and clients with chronic and terminal illnesses.  Amy is a licensed clinical social worker in the State of Michigan and is a licensed telehealth clinical therapist in the State of Florida. Amy has over 14 years of clinical experience in the field of behavioral therapy and clinical social work. Amy has over 7 years of medical social experience in the field of hospice care. Amy has a diverse background of experience working with patients and their families in both the hospice inpatient setting and homecare. Amy has an extensive background and experience in trauma, grief and loss, end-of-life care, and clinical behavioral interventions. Amy is a compassionate clinician who continues to strive and continually grow in the field of behavioral health and social work.

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