Telehealth Certification Institute

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Managing Your Supervision Group

Enroll in the Online elf-Study and complete training on your own schedule.
2 CE Credits available for behavioral health clinicians

Clinical supervisors in the mental health field get little to no training on how to conduct group supervision. This course will provide clinical supervisors with a framework of understanding group supervision dynamics and an understanding of how to manage members of a supervision group.

This course is for clinical supervisors who provide group supervision but don’t feel confident in their group supervision skills, or supervisors who are interested in providing group supervision.

Research shows that there is little research done on process concerns and managing group dynamics within supervision groups. This course combines group supervision knowledge and research with clinical group information to support clinical supervisors in managing their supervision groups.

Clinical supervisors can expect to increase their familiarity with group supervision dynamics and processes while learning new ways to manage members of your group. Supervisors will also increase their confidence in leading supervision groups.

Learning Objectives
CE Credits

Select each tab above to view specific details of this course

Clinical supervisors in the mental health field get little to no training on how to conduct group supervision. This course will provide clinical supervisors with a framework of understanding group supervision dynamics and an understanding of how to manage members of a supervision group.

This course is for clinical supervisors who provide group supervision but don’t feel confident in their group supervision skills, or supervisors who are interested in providing group supervision.

Research shows that there is little research done on process concerns and managing group dynamics within supervision groups. This course combines group supervision knowledge and research with clinical group information to support clinical supervisors in managing their supervision groups.

Clinical supervisors can expect to increase their familiarity with group supervision dynamics and processes while learning new ways to manage members of your group. Supervisors will also increase their confidence in leading supervision groups.

This course was recorded September 15, 2023

Upon completion of this training professionals will be able to do the following:

  • List the 4 stages of development in group supervision 
  • Break down the 4 types of challenging supervisees in a group setting
  • Explain how to manage challenging group processes and dynamics

Shannon Heers, LPC, LMHC, CAS, ACS

Shannon Heers is an experienced therapist, clinical supervisor, and the founder of Firelight Supervision. Firelight Supervision provides clinical supervision and clinical consultation to counselors and social workers pursuing licensure, as well as post-licensure professional development. Shannon is also the owner of Catalyss Counseling, a group private practice located in Colorado. Shannon specializes in providing clinical supervision and clinical consultation to beginner to advanced therapists, and is passionate about burnout prevention in the counseling field.

Credit Hours: This course consists of 2 CE credit hours.

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified. Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2026

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 2 clinical continuing education credit.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2026

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, The Association for Addiction Professionals, provider #193104, effective 2/20/2024. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This activity qualifies for 180 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services, particularly those who are supervisors or have an interest in supervision.

Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation.  The course may include required reading.

This program was recorded on September 15, 2023

You have six months to access and complete online courses from the time of purchase.

Shannon Heers Headshot

Shannon Heers
LPC, LMHC, CAS, ACS

Shannon Heers is an experienced therapist, clinical supervisor, and the founder of Firelight Supervision. Firelight Supervision provides clinical supervision and clinical consultation to counselors and social workers pursuing licensure, as well as post-licensure professional development. Shannon is also the owner of Catalyss Counseling, a group private practice located in Colorado. Shannon specializes in providing clinical supervision and clinical consultation to beginner to advanced therapists, and is passionate about burnout prevention in the counseling field.