How to establish rapport during telehealth encounters focusing on: 1) technology's role in establishing rapport in telehealth encounters 2) ways to prepare patients for telehealth encounters 3) how to frame telehealth encounters to increase patient acceptance.
This is a non-interactive self-study course recorded from a live webinar presented by Dr. Elizabeth Krupinkski on March 23, 2021.
Instruction consists of 1 hour of video instruction and a post-test.
Learning Objectives:
- Describe technology's role in establishing rapport in telehealth encounters
- List ways to prepare patients for telehealth encounters
- Demonstrate how to frame telehealth encounters to increase patient acceptance
From the time of registration, you have six months to access the coursework.
Dr. Elizabeth A. Krupinski, PhD
Dr. Elizabeth Krupinski is a professor and Vice-Chair for Research at Emory University in the Departments of Radiology and Imaging Sciences at Emory University School of Medicine in Atlanta. She received her Bachelor of Arts from Cornell University in Ithaca, New York; her Master of Arts from Montclair State University in Montclair, New Jersey; and her Doctorate from Temple University in Philadelphia. All of her degrees are experimental psychology. Her interests are in medical image perception, observer performance, medical decision making, and human factors. Dr. Krupinski is Associate Director of Evaluation for the Arizona Telemedicine Program and Co-Director of the Southwest Telehealth Resource Center. She has published extensive research in these areas, and she has given presentations at national and international conferences. She is past chair of the SPIE Medical Imaging Conference, past president of the American Telemedicine Association, President of the Medical Image Perception Society, and past chair of the Society for Imaging Informatics in Medicine. She serves on a number of editorial boards for both radiology and telemedicine journals, and she is the co-editor of the Journal of Telemedicine & Telecare. Dr. Krupinski serves regularly as a grant reviewer for the NIH, DoD, TATRC and other federal, state, and international funding agencies, and she has served as a member of a number of FDA review panels.
Credit Hours: This course consists of 1 continuing education hour of credit.
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Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0048.
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Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for Licensed Social Workers #SW-0435.
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Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for Licensed Psychologists #PSY-0128.
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Other Professionals: This course qualifies for 60 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.
This is a non-interactive, self-study course.
To receive your certificate of completion you must complete the course in its entirety.
To complete an Online Self Study Course, one must register, log in, select the My Courses option from the menu items, click the Course Title, complete all of the modules, complete and pass the post-test(s), and complete the course evaluation.
A grade of at least 80% or more is required to pass the post-test. Retaking the post-test is possible until the participant is able to pass the test.
Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked but not required to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.
You can download or print your certificate of completion by logging into your account, navigating to the course by selecting the My Courses option from the menu items, clicking the Course Title, scrolling to the Certificate of Completion section, and clicking on the Certificate of Completion link to either download it or print it.
Participants may request a printed version of their certificate of completion to be delivered by mail. A shipping/handling fee of $6.95 will be charged per request. Shipping internationally may require an additional charge.
Directions for completing a course can be found by clicking here.
This course is intended for clinicians who provide behavioral health services.
This is a non-interactive self-study course. Teaching methods for this course include recorded lectures, videos, a post-test, and a course evaluation. The courses may include required reading.
This course was recorded 3/23/21
