Telehealth Certification Institute

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26 Ways to Protect Your License

Enroll in the Online Self-Study and complete at your own pace
Behavioral Health Clinicians earn 2 CEs

Having a licensure complaint or lawsuit filed can cause a lot of stress and anxiety for a clinician; therefore, learning the things to do (and not do) in order to avoid these experiences is ideal.

This training will help mental health practitioners avoid possible risks that might lead to a complaint being filed against their state license(s) or having a lawsuit filed against them.

This course is ideal for:

  • Any mental health practitioner who holds a state or national license in counseling, psychology, social work, marriage and family therapy, or substance use
  • Masters students who are not yet licensed but aspire to be licensed in the future
  • Mental health practitioners of all skill levels, as it contains information useful to the advanced clinician who is navigating the world of telemental health all the way to the novice practitioner in training who is looking to gain insight about the things that they can do to help prepare them to offer the best and most ethical services to future clients.

With the increase of telemental health services being offered in recent years as a result of the COVID-19 pandemic, we have seen many mental health practitioners utilize platforms that they were unfamiliar with and ill-prepared to use.  Additionally, many state licensing boards had gaps in their laws and guidelines about how to navigate these telemental health services.  As a result of these things, licensed clinicians nationwide have found themselves in uncharted territory and at risk with their ethical and legal codes.  This course provides insight and clarification on how to utilize the best ethical decision-making processes for practitioners to remain safe and free from complaints and lawsuits. 

Those who attend can expect to gain insight about the common behaviors and decisions that lead to complaints and lawsuits being filed.  They will learn about ways to utilize telemental health services in safe and ethical ways. Attendees will also demonstrate understanding of how to establish boundaries with clients on various electronic platforms (e.g., social media, email communication, text).

This course will provide information that will allow you to keep yourself safe and ethically sound when working with clients via telemental health formats. Clients are demanding more telemental health services from mental health providers, which means that providers need to make the necessary adjustments to learn how to provide such services in a way that meets client needs as well as uphold the professional standards of their licensure boards. This course will help you to navigate these paths in a clear and comprehensive way.

Select each tab above to view specific details of this course

The purpose of this course is to help mental health practitioners avoid possible risks that might lead to a complaint being filed against their state license(s) or having a lawsuit filed against them.  Having a licensure complaint or lawsuit filed can cause a lot of stress and anxiety for a clinician; therefore, learning the things to do (and not do) in order to avoid these experiences is ideal.

This course is ideal for any mental health practitioner who holds a state or national license in counseling, psychology, social work, marriage and family therapy, or substance use.  This course is also ideal for masters students who are not yet licensed but aspire to be licensed in the future.  This course is for mental health practitioners of all skill levels, as it contains information useful to the advanced clinician who is navigating the world of telemental health all the way to the novice practitioner in training who is looking to gain insight about the things that they can do to help prepare them to offer the best and most ethical services to future clients. 

With the increase of telemental health services being offered in recent years as a result of the COVID-19 pandemic, we have seen many mental health practitioners utilize platforms that they were unfamiliar with and ill-prepared to use.  Additionally, many state licensing boards had gaps in their laws and guidelines about how to navigate these telemental health services.  As a result of these things, licensed clinicians nationwide have found themselves in uncharted territory and at risk with their ethical and legal codes.  This course provides insight and clarification on how to utilize the best ethical decision-making processes for practitioners to remain safe and free from complaints and lawsuits. 

Those who attend this course can expect to gain insight about the common behaviors and decisions that lead to complaints and lawsuits being filed.  They will learn about ways to utilize telemental health services in safe and ethical ways. Attendees will also demonstrate understanding of how to establish boundaries with clients on various electronic platforms (e.g., social media, email communication, text).

This course will provide information that will allow you to keep yourself safe and ethically sound when working with clients via telemental health formats. Clients are demanding more telemental health services from mental health providers, which means that providers need to make the necessary adjustments to learn how to provide such services in a way that meets client needs as well as uphold the professional standards of their licensure boards. This course will help you to navigate these paths in a clear and comprehensive way.

This course was recorded on June 2, 2023

Upon completion of this training professionals will be able to do the following:

  1. Identify common behaviors/decisions that lead to complaints being filed against their state license(s).

  2. Utilize telemental health services in safe and ethical ways.

  3. Establish boundaries with clients on various electronic platforms (e.g., social media, email communication, text)

Ofer Zur, Ph.D., is the founder of the Zur Institute. He is a licensed psychologist, instructor, forensic and ethics consultant, and expert witness in private psychotherapy practice in Sebastopol, CA. His writing and teaching in the US and abroad focus on ethics, critical thinking, boundaries, dual relationships, managed-care-free private practices, victims, psychology of war, and psychology of gender. For many years he taught at graduate schools, such as the CSPP (Alameda, CA) and CIIS (San Francisco, CA). His books include Dual Relationships and Psychotherapy (2002, co-edited with Arnold Lazarus) and HIPAA Compliance Kit (2003, Revised 2016, 2018). His book, Boundaries In Psychotherapy, was published in 2007 by APA Books. His latest book (2017) is Multiple Relationships in Psychotherapy and Counseling: Unavoidable, Common and Mandatory Dual Relations in Therapy, published by Routledge.

Credit Hours: 

This course provides 2 credit hours

Counselors: Telehealth Certification Institute, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No, 6693.  Programs that do not qualify for NBCC credit are clearly identified.  Telehealth Certification Institute, LLC is solely responsible for all aspects of the programs. 

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0048. Approval renewal date: 1/31/2026

Marriage and Family Therapists: Many MFT licensing boards accept our courses or one of the approvals which we have from professional associations.  You can check with your board to determine if this course would be accepted by your licensing board.

Social Workers: Telehealth Certification Institute LLC, #1609, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Telehealth Certification Institute LLC maintains responsibility for this course. ACE provider approval period: 05/02/2021 – 05/02/2024. Social workers completing this course receive 2 clinical continuing education credits.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0435. Approval renewal date: 2/28/2026

Addiction Professionals: Telehealth Certification Institute is an approved provider of continuing education by NAADAC, The Association for Addiction Professionals, provider #193104. Full attendance is required; no partial credit will be awarded for partial attendance.

Psychologists: Telehealth Certification Institute LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Telehealth Certification Institute LLC maintains responsibility for this program and its content.

Telehealth Certification Institute, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0128. Effective 8/31/2021 – 8/31/2024 

Art Therapists: Telehealth Certification Institute, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0093. 7/21/2021 – 7/31/2024

Other Professionals: This course qualifies for 120 minutes of instructional content as required by many national, state and local licensing boards and professional organizations.  Retain your certificate of completion and contact your board or organization for specific filing requirements.

This is a non-interactive, self-study course.

To receive your certificate of completion you must complete the course in its entirety.

Online courses are completed by registering, logging in, navigating to your course using the menu (My Courses – the Course Title), completing all of the modules, completing and passing the post-test, and completing the course evaluation.

Live Webinar courses are completed by registering, logging in to this website, navigating to your course using the menu (My Courses – the Course Title), attending the full course via webinar, submitting your attendance, and completing the post-test and course evaluation online.

Psychologists and other professionals seeking CE credit through our approval with the American Psychological Association are asked, but not required, to complete the course evaluation before obtaining their certificate of completion, however passing a post-test for online self-study courses, and submitting one's attendance for live on-site and live webinars is required.

You can receive your certificate of completion by logging onto this website, navigating to the course using the menu (My Courses – the Course Title), scroll to the bottom of your course, and click on your certificate to either download it or print it.

Directions for completing a course can be found by clicking here.

Accommodations for Individuals with Disabilities

Click here to view our Accommodations for Individuals with Disabilities.

Cancellation Policy

Refunds are offered within the first 30 days for courses which have not been completed.  There is a 10% service fee for refunds.

Grievance Policy

Click here to view our Grievance Policy.

This course is intended for clinicians who provide behavioral health services.

Teaching methods for this course include recorded lecture video, post-test and a course evaluation.  The course may include required reading.

This program was recorded on June 2, 2023

You have six months to access online courses from the time of purchase.

Ofer Zur Headshot

Dr. Ofer Zur
Ph.D.

Ofer Zur, Ph.D., is the founder of the Zur Institute. He is a licensed psychologist, instructor, forensic and ethics consultant, and expert witness in Sebastopol, CA. His writing and teaching in the US and abroad focus on ethics, critical thinking, boundaries, dual relationships, managed-care-free private practices, victims, psychology of war, and psychology of gender. For many years he taught at graduate schools, such as the CSPP (Alameda, CA) and CIIS (San Francisco, CA). His books include Dual Relationships and Psychotherapy (2002, co-edited with Arnold Lazarus) and HIPAA Compliance Kit (2003, Revised 2016, 2018). His book, Boundaries In Psychotherapy, was published in 2007 by APA Books. His latest book (2017) is Multiple Relationships in Psychotherapy and Counseling: Unavoidable, Common and Mandatory Dual Relations in Therapy, published by Routledge.